RT4.4.1 ignoring two of four files in RT_SiteConfig.d
Alex Hall <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Message-ID | <CA+Q8_JfwuX_aOi2J9TsUrfa2Smqz4GFz0xeBqyzc98sKWGimPw@mail.gmail.com> |
All, I'm more confused the more I look at my configuration files problem. According to my system configuration page, RT is loading four files: RT_Config.pm, RT_SiteConfig.pm, RT_SiteConfig.d/01-timezone.pm, and RT_SiteConfig.d/04-logging.pm. It is simply ignoring 02-debconf.pm and 03-dbconfig-common.pm, which are the most vital of the four. I've run perl -c on all four files, and all of them come back with no errors. What might cause RT to skip two files like this? If the files are invalid somehow, where would I find that out? /var/log/messages is reporting only the expected warning about my WebDomain being incorrect, but nothing about any files failing to load or invalid directives anywhere. I now know the source of my problem, but have no idea how I might fix it. Has anyone ever seen this before? -- Alex Hall Automatic Distributors, IT department [email protected] --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017