Secondary Approvals
"Dunbar, Brian" <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Message-ID | <[email protected]> |
Hello List! I am setting up a new queue for our Hiring Team. They need approvals setup. First is HR approval with range for the position. Then the requesting manager needs a director’s approval to move forward. We have many directors and the directors need the range information before they will approve. I setup HR as Approvers in RT Approval using __Approvals using Template and scrip from this link https://docs.bestpractical.com/rt/4.4.0/customizing/approvals.html This works for the initial approval by HR Now is there a way to make secondary approval from the director as well I do not want every director being notified of a pending approval only the relevant director. Any help would be greatly appreciated. Brian --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Boston - October 24-26 * Los Angeles - Q1 2017