Re: Mapping users of a particular user database under OpenAM(SSO) to a specific queue
Martin Wheldon <[email protected]>
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Organization | Greenhills IT Ltd. |
| Message-ID | <[email protected]> |
Hi Maneesh, I'm not familiar with OpenAM, but you should be able to get this to do the authentication by either SSO cookie or getting the web server to populate the REMOTE_USER variable. The following may help... https://docs.bestpractical.com/rt/4.4.1/RT/Authen/ExternalAuth/DBI/Cookie.html https://docs.bestpractical.com/rt/4.4.1/RT/Authen/ExternalAuth.html#CONFIGURATION https://docs.bestpractical.com/rt/4.4.1/authentication.html#Via-your-web-server-aka-WebRemoteUserAuth-aka-REMOTE_USER However you will need to create groups and configure group access/permissions to the relevant queue(s) within RT. Best Regards Martin On 2016-11-09 12:58, Maneesh Kumar wrote: > Hello members, > > We also have a requirement of mapping users of a particular user > database under OpenAM(SSO) to a specific queue. This is required to > enable users to have access to a specific queue rather than all > queues. The access need to be enabled for creation of tickets and > thereafter for listing his/her open and closed tickets. > > Please let me know if this is possible and steps to meet this > requirement. > > > Maneesh Kumar > > > National PARAM Supercomputing Facility > > HPC Infrastructure and Ecosystem Group > Centre for Development of Advanced Computing > > ------------------------------------------------------------------------------------------------------------------------------- > [ C-DAC is on Social-Media too. Kindly follow us at: > Facebook: https://www.facebook.com/CDACINDIA & Twitter: @cdacindia ] > > This e-mail is for the sole use of the intended recipient(s) and may > contain confidential and privileged information. If you are not the > intended recipient, please contact the sender by reply e-mail and > destroy > all copies and the original message. Any unauthorized review, use, > disclosure, dissemination, forwarding, printing or copying of this > email > is strictly prohibited and appropriate legal action will be taken. > ------------------------------------------------------------------------------------------------------------------------------- > > --------- > RT 4.4 and RTIR training sessions, and a new workshop day! > https://bestpractical.com/training > * Los Angeles - January 9-11 2017 --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - January 9-11 2017