Re: How do I set the RT hostname?

On my test system I get the behavior you describe when $WebDomain does not match the URL in my browser.

Are you sure you’ve restarted your web server since making the change?

From: rt-users [mailto:[email protected]] On Behalf Of Barton Chittenden
Sent: Monday, November 21, 2016 8:19 AM
To: rt-users
Subject: [rt-users] How do I set the RT hostname?

I'm in the process of setting up a new RT 4.4 instance. I used the web installer, which generated the following RT-SiteConfig.pm:

Set( $CommentAddress, '[email protected]<mailto:[email protected]>' );
Set( $CorrespondAddress, '[email protected]<mailto:[email protected]>' );
Set( $DatabaseHost, 'localhost' );
Set( $DatabaseName, 'rt4' );
Set( $DatabasePassword, 'xxxxxxxxxxxxx' );
Set( $DatabasePort, '' );
Set( $DatabaseType, 'mysql' );
Set( $DatabaseUser, 'rt_user' );
Set( $Organization, 'rt2.example.com<http://rt2.example.com>' );
Set( $OwnerEmail, '[email protected]<mailto:[email protected]>' );
Set( $SendmailPath, '/usr/sbin/sendmail' );
Set( $WebDomain, 'rt2.example.com<http://rt2.example.com>' );
Set( $WebPort, '80' );
Set( $rtname, 'rt2.example.com<http://rt2.example.com>' );
1;

{ I've substituted 'rt2.example.com<http://rt2.example.com>' for the actual FQDN of the machine that's hosting the instance }

When I tried to set up a new asset, I got the following error message:

RT has detected a possible cross-site request forgery for this request, because the Referrer header supplied by your browser (rt2.example.com:80<http://rt2.example.com:80>) is not allowed by RT's configured hostname (127.0.0.1:80<http://127.0.0.1:80>).

A bit of googling showed me how to set this in  RT-SiteConfig.pm:

Set(@ReferrerWhitelist, qw(127.0.0.1:80));

... that did disable the message, but why is the 'configured hostname' set to 127.0.0.1:80<http://127.0.0.1:80>, and how do I set it to the actual domain name of the machine?

Thanks,

--Barton

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