Re: Exporting Data From RT

Matt Zagrabelny <[email protected]>
Newsgroups gmane.comp.bug-tracking.request-tracker.user
Message-ID <CAOLfK3Wua6QPoL1a+fL9mMGn9C=krYfKmVk8eM0tPuSH0yhf9g@mail.gmail.com>
Hey Eddie,

You can get spreadsheet (TSV) representation of ticket search results -
which could include CFs. I'm not sure about the transaction (txn) history.

Perhaps via REST?

I'm guessing that there isn't an *easy* way to get all that.

-m

On Wed, Nov 23, 2016 at 9:05 AM, Eddie Jones <[email protected]>
wrote:

> *From:* Eddie Jones [mailto:[email protected]]
> *Sent:* Wednesday, November 23, 2016 9:55 AM
> *To:* '[email protected]'
> *Subject:* Exporting Data From RT
>
>
>
> Hello,
>
>
>
> I need to export data from RT, including all ticket information (comments,
> custom field values, etc.).  Is there an easy way to do that?
>
>
>
> Thanks,
>
>
>
> Eddie Jones
>
> Systems Administrator
>
> Easton Telecom Services
>
> www.eastontelecom.com
>
> 330-659-6700  x234
>
>
>
> [image: logo]
>
>
>
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Los Angeles - January 9-11 2017
>

---------
RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training
* Los Angeles - January 9-11 2017
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