Adding ticket "Description" to the top of the page
Chris McClement <[email protected]> Sun, 04 Dec 2016 23:25:45 +0000
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Message-ID | <CAA3zkmLCC4VFt-cnQ4=9VrDcwRBQXi0kuhcCaBOE_o0MO_6f=w@mail.gmail.com> |
By default, I sort ticket History so that the newest entry is at the top. However, I would like to be able to have the original request visible when I first open a ticket. Does anyone have any suggestions for achieving this? In other words, the Display tab of a ticket would have a section containing the first comment/description, but the History section would still be sorted with newest item at the top of the list. --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - January 9-11 2017