Authentication-Problems after Upgrading

[email protected] Wed, 4 Jan 2017 12:38:49 +0100

Newsgroups	gmane.comp.bug-tracking.request-tracker.user
Message-ID	<trinity-15efd6f2-3ba8-4a10-8111-06675633727e-1483529928984@3capp-webde-bap43>

Hello,

I have upgraded our RT-Database und RT-Installation the 4th time in the last 10 years.

Unfortunatly I run at the last update into problems.

I upgraded from 4.0.19 to 4.2.8

Everything seems to be fine - but when I logged in with an privileged User, I have

only access to the self-service-interface. Also the Admin User

I can access to tickets (that are not mine) via the search field.

(Or via the list my tickets)

But I am not able to manage tickets.

Does anyone have an idea?

Thanks

Patrick