Re: How to create a new RoleGroup?

[email protected] Wed, 4 Jan 2017 15:30:30 +0100

Newsgroups	gmane.comp.bug-tracking.request-tracker.user
Message-ID	<trinity-db26a7a8-b080-4260-ac09-b2cd53daba9a-1483540230748@3capp-webde-bs11>

Hello,

> What version were you running?

4.0.18

> What version did you upgrade to?

4.2.18

>> Error Message: In german "Rollen Gruppe 'AdminCc' nicht gefunden"

>> In English something like "Role Group 'AdminCc' not found"

> What actions did you take to generate this error? Please be specific.

I logged into RT as an admin:

-> Admin -> Queues -> Select Queue -> Watchers

Then:

- New Watcher -> Find NAME -> Choose Option "AdminCc" --> Save Changes

ERROR: Role group 'AdminCc' not found

The Debug-Log says:

"[7814] [Wed Jan 4 14:28:00 2017] [warning]: Use of uninitialized value in join or string at /usr/share/perl5/DBIx/SearchBuilder.pm line 1087, <DATA> line 1662. (/usr/share/perl5/DBIx/SearchBuilder.pm:1087)

[7814] [Wed Jan 4 14:28:00 2017] [warning]: DBD::Pg::st execute failed: FEHLER: Syntaxfehler bei Â»)Â«

LINE 1: ...nt(main.id) FROM GroupMembers main WHERE (main.GroupId = )

^ at /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 586, <DATA> line 1662. (/usr/share/perl5/DBIx/SearchBuilder/Handle.pm:586)

Greetings,

Patrick