How to delete Ticket
Jonathan Sheehy <[email protected]> Wed, 25 Jan 2017 14:46:16 +0000
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Message-ID | <BL2PR04MB225BAB610FBC0988DAE64CAB0740@BL2PR04MB225.namprd04.prod.outlook.com> |
We are having an issue where RT is looping a ticket every few seconds causing an NDR bomb to our Exchange system. What is the process for permanently removing a ticket or series of tickets. We have a Postgres db.... Jonathan Sheehy Exchange Administrator ________________________________ PRG Secaucus A Division of Production Resource Group 915 Secaucus Rd. Secaucus, NJ 07094 201-758-4262 phone 908-902-0660 cell [email protected]<mailto:[email protected]> www.prg.com<http://www.prg.com/>