Re: How to delete Ticket
Landon Stewart <[email protected]> Wed, 25 Jan 2017 21:24:33 +0000
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Message-ID | <[email protected]> |
How are you delivering mail to rt-mailgate? On Jan 25, 2017, at 6:46 AM, Jonathan Sheehy <[email protected]<mailto:[email protected]>> wrote: We are having an issue where RT is looping a ticket every few seconds causing an NDR bomb to our Exchange system. What is the process for permanently removing a ticket or series of tickets. We have a Postgres db.... Jonathan Sheehy Exchange Administrator ________________________________ PRG Secaucus A Division of Production Resource Group 915 Secaucus Rd. Secaucus, NJ 07094 201-758-4262 phone 908-902-0660 cell [email protected]<mailto:[email protected]> www.prg.com<http://www.prg.com/> -- Landon Stewart Lead Analyst - Abuse and Security Management INTERNAP ® 📧 [email protected]<mailto:[email protected]> 🌍 www.internap.com<http://www.internap.com>