Search question: after a specific date
"Barrett, Brian" <[email protected]> Wed, 1 Feb 2017 16:24:00 +0000
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Message-ID | <54d7dc9e46e846699337d71d5bc1e1af@EXMBXSDC03.urmc-sh.rochester.edu> |
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Dear RT,
I have a question regarding the searching for "after" a specific date on 2 =
consecutive months. The results for the current month include tickets from=
the previous. See below
When I do a search for
Status =3D 'resolved'
AND Owner =3D "user'
AND Resolved > '2016-12-31'
I get a specific total of 38
When I do a search for
Status =3D 'resolved'
AND Owner =3D "user'
AND Resolved > '201-01-31'
I get a specific total of 6
The 6 tickets showing for Feb are also in the report for Jan? Why?
I'm using RT v4.1.11
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argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">Dear RT,</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">I have a question regarding the searching for “after” a spe=
cific date on 2 consecutive months. The results for the current =
month include tickets from the previous. See below</span><o:p></=
o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">When I do a search for </span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">Status =3D ‘resolved’</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">AND Owner =3D “user’</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">AND Resolved > ‘2016-12-31’ </span><o:p></o:p=
></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">I get a specific total of 38</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">When I do a search for </span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">Status =3D ‘resolved’</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">AND Owner =3D “user’</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">AND Resolved > ‘201-01-31’ </span><o:p></o:p>=
</p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">I get a specific total of 6</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">The 6 tickets showing for Feb are also in the report for Jan? &nbs=
p;Why?</span><o:p></o:p></p>
<p class=3D"MsoNormal" style=3D"mso-margin-top-alt:2.0pt;margin-right:0in;m=
argin-bottom:2.0pt;margin-left:0in;line-height:normal;text-autospace:none">
<span style=3D"font-size:12.0pt;font-family:"Times New Roman",ser=
if">I’m using RT v4.1.11</span><span style=3D"font-size:10.0pt;font-f=
amily:"Segoe UI",sans-serif;color:black">
</span><o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
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