rt-mailgate in lab environment stopped working

"Cena, Stephen (ext. 300)" <[email protected]> Thu, 2 Feb 2017 21:23:13 +0000
Newsgroups gmane.comp.bug-tracking.request-tracker.user
Message-ID <87F81E27495DC8489147E34A4152E268A497D98A@MailStore2010.ogp.qvii.com>
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I've been beating my head against this for days now and can't figure this o=
ut. I original had (as much as possible) a clone of our production environm=
ent in a lab. I reached a point where I was forced to re-IP the lab environ=
ment which went well. Now, rt-mailgate simply doesn't work. Outbound mail d=
oes work (postfix). If I use the /etc/aliases file for commands like I usua=
lly to, fetchmail attempts to contact an SMTP server for local delivery. If=
 I actually embed the rt-mailgate command inside fetchmailrc I now get "htt=
p request failed: 500 can't connect to SERVER:80. Web server logs may have =
more info". I can't find anything.

I've put in a new mail server to see if that was the issue, but I simply ca=
nnot get the lab server to pick up mail anymore. As far as I can tell, DNS =
is functioning properly. What am I missing?

Stephen Cena
Senior Systems Administrator
Quality Vision International, Inc.
Phone: (585) 544-0450 x300
To notify helpdesk: http://helpdesk.ogp.qvii.com or email: hd-general@qvii.=
com<mailto:[email protected]>
To report email issues: [email protected]<mailto:[email protected]>


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<p class=3D"MsoNormal">I&#8217;ve been beating my head against this for day=
s now and can&#8217;t figure this out. I original had (as much as possible)=
 a clone of our production environment in a lab. I reached a point where I =
was forced to re-IP the lab environment which
 went well. Now, rt-mailgate simply doesn&#8217;t work. Outbound mail does =
work (postfix). If I use the /etc/aliases file for commands like I usually =
to, fetchmail attempts to contact an SMTP server for local delivery. If I a=
ctually embed the rt-mailgate command
 inside fetchmailrc I now get &#8220;http request failed: 500 can&#8217;t c=
onnect to SERVER:80. Web server logs may have more info&#8221;. I can&#8217=
;t find anything.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">I&#8217;ve put in a new mail server to see if that w=
as the issue, but I simply cannot get the lab server to pick up mail anymor=
e. As far as I can tell, DNS is functioning properly. What am I missing?<o:=
p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:14.0pt;color:black">Step=
hen Cena<o:p></o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"color:black">Senior Systems Administr=
ator <o:p>
</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:black">Quality Vision Internati=
onal, Inc.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:black">Phone: (585) 544-0450 x3=
00<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:black">To notify helpdesk: <a h=
ref=3D"http://helpdesk.ogp.qvii.com">
<span style=3D"color:blue">http://helpdesk.ogp.qvii.com</span></a> or email=
: <u><a href=3D"mailto:[email protected]"><span style=3D"color:black">hd-=
[email protected]</span></a><o:p></o:p></u></span></p>
<p class=3D"MsoNormal"><span style=3D"color:black">To report email issues: =
<a href=3D"mailto:[email protected]">
<span style=3D"color:blue">[email protected]</span></a><o:p></o:p></span>=
</p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
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