Re: rt-mailgate in lab environment stopped working
"Cena, Stephen (ext. 300)" <[email protected]> Tue, 7 Feb 2017 19:04:19 +0000
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Message-ID | <87F81E27495DC8489147E34A4152E268A498040F@MailStore2010.ogp.qvii.com> |
Ok; I figured out what it is but I don't know why.=20 "Time Management for System Administrators" - page 30 "Some general advice"= - #7 - "The strangest problems often turn out to be misconfigured DNS." If I use the IP address for the server versus the FQDN, tickets flow in per= fectly. If I use the FQDN of the server, it breaks. It's bizarre: DNS appears to be functioning properly in the test environme= nt, but clearly based on this discovery it isn't. I'll consider this "solved" as this is more than likely my own d#mn fault. Stephen Cena Senior Systems Administrator=20 Quality Vision International, Inc. Phone: (585) 544-0450 x300 To notify helpdesk: http://helpdesk.ogp.qvii.com or email: hd-general@qvii.= com To report email issues: [email protected]