Tickets time affected on service contrats

"Frank Soyer" <[email protected]> Wed, 08 Feb 2017 11:11:57 +0100

Newsgroups	gmane.comp.bug-tracking.request-tracker.user
Message-ID	<1645-589aef00-1-53964900@235123203>

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Hi all,
I wonder if an extension or some solution exists for managing service c=
ontracts, I mean, registering somewhere for a queue and/or a (some) req=
uestor(s), a total time to decrement, and decrementing it with the time=
 spent on tickets of this resquestor(s). Or, at least, report on demand=
 the time spent for this requestor(s).
TimeWorkReport seems to totalize all tickets of a queue, right ?. I kno=
w that I could create a queue by requestor, but it seems to me complex =
to manage.

Thanks fo any suggestion.
Frank

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<html>Hi all,<br />I wonder if an extension or some solution exists for=
 managing service contracts, I mean, registering somewhere for a queue =
and/or a (some) requestor(s), a total time to decrement, and decrementi=
ng it with the time spent on tickets of this resquestor(s). Or, at leas=
t, report on demand the time spent for this requestor(s).<br />TimeWork=
Report seems to totalize all tickets of a queue, right ?. I know that I=
 could create a queue by requestor, but it seems to me complex to manag=
e.<br /><br />Thanks fo any suggestion.<br />Frank</html>

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