Use lifecycle to set status and invoke Dates page?
Peter Nikolaidis <[email protected]> Mon, 27 Feb 2017 01:59:22 +0000 (UTC)
| Newsgroups | gmane.comp.bug-tracking.request-tracker.user |
|---|---|
| Message-ID | <5701332C24891377.CD62E9D3-DE80-4AA4-BFA8-ECD7EE122153@mail.outlook.com> |
------=_Part_6301_1586245944.1488160762342 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi,=C2=A0 I'd like to have a lifecycle action called "schedule," which would set the = ticket's status to "scheduled" and take the user to the ticket's Dates page= so they could set a due date. It's this possible?=C2=A0 Thanks, Peter -- Peter Nikolaidis, CISSP, GCFE, GCIH, GPPA, GSNA http://ParadigmCC.com Ph: 617.517.2940 ------=_Part_6301_1586245944.1488160762342 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: 7bit <div id="compose-container" itemscope="" itemtype="https://schema.org/EmailMessage"><span itemprop="creator" itemscope="" itemtype="https://schema.org/Organization"><span itemprop="name" content="Outlook Mobile for iOS"></span></span><div><div>Hi, </div><div><br></div><div>I'd like to have a lifecycle action called "schedule," which would set the ticket's status to "scheduled" and take the user to the ticket's Dates page so they could set a due date. It's this possible? </div><div><br></div><div>Thanks,</div><div><br></div><div>Peter<br><br><div class="acompli_signature">--<br>Peter Nikolaidis, CISSP, GCFE, GCIH, GPPA, GSNA<br><a dir="ltr" href="http://ParadigmCC.com" x-apple-data-detectors="true" x-apple-data-detectors-type="link" x-apple-data-detectors-result="0">http://Paradig mCC.com</a><br>Ph: 617.517.2940</div><br></div></div></div> ------=_Part_6301_1586245944.1488160762342--