[issue2551262] Make mail gateway issue matching more fault tolerant
Heiko Stegmann <[email protected]> Wed, 22 Feb 2023 08:13:31 +0000
| Newsgroups | gmane.comp.bug-tracking.roundup.devel |
|---|---|
| Message-ID | <[email protected]> |
New submission from Heiko Stegmann: Roundup's mail gateway allows to set add email content to an issue by specifying the issue designator in square brackets at the beginning of the email subject line. However, the syntax must exactly follow the scheme [issue<num>]. It must be placed at the beginning of the subject line, no blank spaces are allowed, only square brackets will work, and I think it is also case sensitive. However, it frequently happens that users do not follow this syntax, mostly unintentionally. In these cases Roundup will not find the matching issue and create a new one instead. In our tracker that has hundreds of users, this leads to a large number of useless issues that must be sorted out at great expense. My request is to make the mail gateway based issue matching more fault tolerant. It should not matter where in the subject line the issue designator is placed. Blank spaces inside the brackets and brackets other than square should be allowed. It should also be case insensitive. ---------- components: Mail interface messages: 7724 nosy: Heiko, schlatterbeck severity: major status: new title: Make mail gateway issue matching more fault tolerant type: behavior versions: 2.2.0 _________________________________________________ Roundup tracker <[email protected]> <https://issues.roundup-tracker.org/issue2551262> _________________________________________________