Re: FW: setting up e-mail notifications

Hello John --

I made the suggested change to the script, and the output now reads as follows:

Created 				ID 				Activity 				Title 
-> 					-> 				-> 					critical 
5 days ago 				5 				5 days ago 				Install I/O into Z600 workstation with SAS drive 
-> 					-> 				-> 					urgent 
1 week ago 				1 				1/2 an hour ago 			Replacement of McAfee AntiVirus with Microsoft Security Essentials 
1 week ago 				2 				2 days ago 				Conversion of the roarchive database webpages 
4 days ago 				6 				4 days ago 				Nicholas Patient restore... big time 

That makes much more sense, and thanks again for looking into this.

 

-----Original Message-----
From: John Kristensen [mailto:[email protected]] 
Sent: Saturday, August 11, 2012 12:16 AM
To: Kaplan, Andrew H.
Cc: [email protected]
Subject: Re: [Roundup-users] FW: setting up e-mail notifications

Hello Andrew,

On 11/08/12 00:42, Kaplan, Andrew H. wrote:
> Hello --
>
> The latest version of the script listed in option three has been tested successfully on our
> system. Thank-you for your help and patience with me on this issue.
>

Glad we managed to get that sorted out :D

> Question: I posted a message concerning the unusual output that was observed with the
> roundup-reminder.py script. Here is another example:
>
> Created 			ID 			Activity 			Title
> -> 				-> 			-> 				critical
> in 2 days 			5 			2 days ago 			Install I/O into Z600 workstation with SAS drive
> -> 				-> 			-> 				urgent
> in 6 days 			1 			2 minutes ago 		Replacement of McAfee AntiVirus with Microsoft Security Essentials
> tomorrow 			6 			yesterday 			Nicholas Patient restore... big time
> in 6 days 			2 			yesterday 			Conversion of the roarchive database webpages
> -> -				> 			-> 				feature
> tomorrow 			7 			yesterday 			Add the WebEx configuration procedure to the knowledgebase
>
> The text in the Created column appears to point to events that will apepar in the future as opposed to having been created
> in the past. Any ideas as to what would be causing this, and how it can be corrected?
>
> Thanks.
>

If you are getting these future dates when looking at the HTML version 
of the email, then I may have a solution...

I have had a quick skim through the round-reminder script [1] and it 
appears the creation intervals for the HTML part of the email is being 
generated incorrectly on line 146:

   creation = (date.Date('.') - creation_date).pretty()

Subtracting the 'creation_date' from 'Today' will result in a positive 
date interval, which will then translate into a future time when 
pretty() is called. If you replace this line with:

   creation = (creation_date - date.Date('.')).pretty()

you should get something a bit more sensible.

I will submit a patch so this script gets fixed in the next roundup release.

SeeYa,
John.

[1] 
http://roundup.hg.sourceforge.net/hgweb/roundup/roundup/file/beb8d43f4d9d/scripts/roundup-reminder


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