Re: tracker does not want to send mail

The tracker runs as user "roundup"
roundup   332945       1  0 Sep16 ?        00:00:30 /usr/bin/python3 /usr/local/bin/roundup-server -C /local/data/roundup/as2it/as2it-server.ini


Permissions in the detectors directory are:
roundup@admin-00:/local/data/roundup/as2it/detectors$ ls -la
total 44
drwxrwxr-x 3 roundup roundup 4096 Sep 12 08:15 .
drwxrwxr-x 7 roundup roundup 4096 Sep 16 12:03 ..
-rw-r--r-- 1 roundup roundup  543 Aug 26 15:32 config.ini
-rw-r--r-- 1 roundup roundup  537 Aug 26 15:32 messagesummary.py
-rw-r--r-- 1 roundup roundup 5431 Sep 12 08:15 nosyreaction.py
drwxrwxr-x 2 roundup roundup 4096 Sep  2 11:34 __pycache__
-rw-r--r-- 1 roundup roundup 4752 Aug 26 15:32 statusauditor.py
-rw-r--r-- 1 roundup roundup 4462 Aug 26 15:32 userauditor.py
roundup@admin-00:/local/data/roundup/as2it/detectors$


________________________________
From: Ralf Schlatterbeck <[email protected]>
Sent: Saturday, September 17, 2022 5:06 AM
To: Ed Trumbull <[email protected]>
Cc: [email protected] <[email protected]>
Subject: Re: [Roundup-users] tracker does not want to send mail

On Fri, Sep 16, 2022 at 04:09:58PM +0000, Ed Trumbull wrote:
> I have added debug, thus:
>
> [mail]
> host = localhost
> port = 25
> debug = /tmp/roundup-mail.debug
>
> and restarted my tracker.
> The file /tmp/roundup-mail.debug was not created after I opened a new issue.
>
> Nosy list was set to me, messages_to_author is set to yes.

OK, that means the nosyreaction is probably never called.
Can you investigate permissions of all the files in the tracker
directory 'detectors'? They should all be readable by the user running
the tracker (if behind apache that would probably be www-data or
similar). Note that no execute permission is needed. Especially the
'nosyreaction.py' file is the one we're looking for.

Ralf
--
Dr. Ralf Schlatterbeck                  Tel:   +43/2243/26465-16
Open Source Consulting                  www:   https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.runtux.com%2F&amp;data=05%7C01%7CEdT%40as2inc.com%7C2258f4c85562452c87d708da988be592%7C5287874e6a4b4ad48e3faf2630161633%7C0%7C0%7C637990023894756057%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=trOzVkm5UkH2c%2F3QhAchTybuI1Vl0PaLciPRw0ejE2Y%3D&amp;reserved=0
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