Personalisation articles

James Robertson <[email protected]> Mon, 25 Jun 2007 11:57:15 +1000

Newsgroups	gmane.comp.cms.cms-forum.general
Organization	Step Two Designs
Message-ID	<[email protected]>

Hi all,

Just thought you might be interested in two articles that we've
just published regarding personlisation:

* Do staff make use of personalisation features?
   http://www.steptwo.com.au/papers/kmc_personalisation/index.html
   This article discusses the results of a worldwide survey conducted to
   gauge what extent personalisation is being used in intranets and
   portals.

* Personalisation vs segmentation
   http://www.steptwo.com.au/papers/cmb_personalisation/index.html
   This briefing draws a clear line between two separate functionalities:
   personalisation and segmentation.

I look forward to hearing everyone's thoughts...

Cheers,
James

-- 
-------------------------
James Robertson, Managing Director
Step Two Designs

Email: [email protected]
Web: www.steptwo.com.au
Phone: +61 2 9319 7901