RE: Standard list of WCMS features

At 02:33 AM 29/04/2004, Austin, Darrel wrote:
 > Therefore I am
> > looking
> > for a detailed list of features to use as a benchmark.
>
>I think it'd make more sense to get a detailed list of client needs and use
>that as the benchmark.
>
>I'm certainly no expert, but I've found features lists to be rather
>meaningless for a couple of reasons:
>
>1) rarely does one need/use all the features
>    to meet their business goals
>
>2) there is no consistent definition of a
>    particular feature
>
>3) the existence of a feature doesn't say
>    anything about the quality/usability of
>    said feature
>
>I guess I'm saying that benchmarking software products based on the writing
>on the package is just usually a waste of time and only reflects the merits
>of the vendor's marketing department.

Hi Darrel,

Despite my last post, I agree completely with all of
this. It's certainly impossible to compare one product
against another, and meaningless to compare a given
product against an *arbitrary* set of requirements.

Instead, a business requirements-driven approach is
both easier and more effective:
http://www.steptwo.com.au/papers/cmb_requirements/index.html

Cheers,
James

-------------------------
James Robertson
Step Two Designs Pty Ltd
Knowledge Management / Content Management / Intranets

http://www.steptwo.com.au/
[email protected]