Re: CMS for managing change requests

You could use a pure issue tracking software like
Bugzilla, Jira or Scarab.  Also, Plone has an issue
tracker add-on called PloneCollectorNG: 
http://plone.org/products/pcng .


--- Andy Marr <[email protected]> wrote:

> Hi
> Does anyone know of good CMS solutions that enable
> management of change requests? eg allow staff to
> post requests, others to view posts that apply to
> them and respond, and for managers to see status
> report on overall progress (not started,
> in-progress, completed). Should I be looking for
> solutions called 'workflow' instead of 'change
> requests'?
>  
> 
> I've been contracted to help an online retail
> promotions team improve their current process and
> tools for managing change requests from their
> internal managers. The requests relate to the
> creative production of adverts (banners, special
> promotions pages, email offers etc) and at the
> moment they are sending group-wide emails and using
> spreadsheets which is multiplying their workload and
> making it impossible to see the status of changes.
> There are about 50 staff in the promotions and
> creative process. I assume they could cope with most
> server requirements (ASP, PHP, CFM etc)
>  
> Thanks
> Andy Marr
>  
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