Re: When I try to Open Library to associate media or content I get 404 - File or directory not found.

Hi Nason,

Does the Editor use this feature regularly and it only happened today?  Or
do they use the library rarely and they only discovered it today? ie. could
have been a problem for a while now.

If there's been no code changes for FarCry its either an environment issue
with IIS/OS or there is some data changes which is causing a problem.

## data issue

I'm not sure how a data issue would affect the library picker -- it should
generate an error rather than a 404.  Perhaps the error itself is being
redirected.

If you call the same URL (ie including parameters) in a separate window do
you still get the 404?  Has the browser been redirected to an alternate
page? (possibly a missing error handler?)

If its a framework error we need to try and find it -- so if we can't work
out if the facade call is redirecting you might check the CF logs.

## Environment issue

Check your IIS settings; especially rewrite rules that may be causing a
problem.

Hope that helps,

GB




On 16 January 2014 10:37, Fastele <[email protected]> wrote:

>
> I have a site running on Farcry 5.1.6 on IIS7.5 (Windows 2008 R2). All was
> working well until today when the user noticed this problem.
>
> Each time I try to Open Library, to associate media or content I get
> 404 - File or directory not found.The resource you are looking for might
> have been removed, had its name changed, or is temporarily unavailable.
>
> I have no idea why suddenly we are getting this error. Any pointers to how
> I can fix this problem is welcome.
>
>
> Regards
>
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