Re: CTI Integration

Adam Tauno Williams <[email protected]> Fri, 06 Apr 2007 10:42:26 -0700
Newsgroups gmane.comp.cms.opengroupware.discuss.general
Message-ID <5381-SnapperMsg05076A73C23C3708@[75.213.86.242]>
>> Not having an asterisk box this is all a bit abstract,  some docs would be 
>very nice.  I night 
>> even be inspired to try and make it work with one of these &+$)#?@ Nortel 
>phone systems.
>I don't know how Nortel works, but at least for the Asterisk it was fairly 
>easy.

Probably simple,  the hard part is digging through all the proprietary docs to find the API.  
But I have managed to reverse engineer part of the Call Pilot unified 
messaging API.  Since the next version of the BCM is LINUX based vs. 
Embedded-NT I'll probably wait until we upgrade.

> - management of meeting rooms (app_conference or meetme)

Doesn't ogo already provide this via resources,  or do you mean the 
creation of conference bridges on the PBX?

> - notifications about voice-mails 

I really think the job of notification should fall to XMPP.

>and voice mailbox status, managing 
>voice-mail

Does Asterisk not support storing of messages in IMAP,  or managing 
messages via IMAP?  This is what Nortel's callpilot does,  it is actually a 
rather nice model.  Perhaps someone could add this to Asterisk?  Seems like 
using the code based from a simple IMAP server it should be reasonably 
simply to overlay the Asterisk spool directory.  This would give you 
something like 'real' unified messaging from any client,  including OGO.

> - see whether other extensions are "online" (especially important for 
>   mobile users with softphones)

Again seems like a job for XMPP.

Wildfire XMPP server has a very nice plugin that allows you to check 
presence via a single HTTP GET.
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