Re: Re: [OGo-Users] Some impressions and commentsabout OGo
"Sebastian Reitenbach" <[email protected]> Sun, 09 Dec 2007 22:06:47 +0100
| Newsgroups | gmane.comp.cms.opengroupware.discuss.general |
|---|---|
| Organization | L00 bugdead prods. |
| Message-ID | <[email protected]> |
[email protected] wrote: > > > > Customized configurations, yes. If you've ever dealt with the dialpan > > > > of a PBX at a site with > 100 people..... yep, I'd pay somebody to do > > > > that. :) > > Then take a look at freepbx: http://www.freepbx.org/ > > This wasn't a complaint against Asterisk. We don't even use Asterisk, well, no, I didn't took it as that. > but I have 16 Nortel PBXs (with VOIP). They provide a decent GUI for > configuration. It is just that the problem is complex, corporations > want call pools and after-hours plans, and when A doesn't answer go to > B, and if B doesn't answer ring pool C x number of times........ > Multiply that by many departments. Dialpans are just a nightmare of > tedium regardless of phone system. I know that very well. The only other Telephone system was an Avaya Tenovis based VoIP/ISDN system, but it was crap in case of extensibility and maintainability (need to run some expensive windows tool for management, or buy expensive support for even just addding or changing an internal extension or mailbox). At least for smaller companies, that won't spent too much money into a telephone system, with e.g. freepbx or some similar interface to it, Asterisk is a damn cheap alternative compared to others. > > A *beautiful* candidate for out sourcing! *OUT* sourcing, as in, far > far away for me. :) At least what I can say to Asterisk or CallWeaver, it takes a little time to get used to it to write useful dial plans manually, but its rather easy to start, when you e.g. start with using such a webinterface, and then reverse engineer the dial plan with the available documentation. > > > It's easy to use, higly customizable, also beyond the webui. > > But that gets a bit off topic. even more ;) Sebastian -- OpenGroupware.org Discussion [email protected] http://mail.opengroupware.org/mailman/listinfo/discuss