Re: OGo and Asterisk

On Aug 9, 2004, at 23:46, Chris H wrote:
> So a groupware package that adds the VOIP phone number into contact
> information and allows the user to "click and call"

OK, lets focus on that. (I still don't understand the point of 
Asterisk, except maybe for long distance calls, sorry ;-)

Mark writes:
---snip---
The user clicks on a contact wthin Outlook, which sends a xAP message to
Asterisk.
---snap---

So xAP is the standard protocol for triggering the Asterisk PBX to dial 
a number?

Comparable to CSTA which (at least in Germany) is the protocol which 
can be used to do that for regular PBX?
If so, its probably rather trivial to write a CTI plugin for OGo which 
implements that protocol:
   http://docs.opengroupware.org/Members/helge/CTI/

Unfortunately the websites on xAP are rather confusing ;-) Is that a 
binary protocol, does it go over TCP/IP, is it some XML protocol, HTTP, 
etc?

Complex stuff ;-)

Greets,
   Helge
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OpenGroupware.org

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