Re: OGo and Asterisk integration
Michael Dean <[email protected]>
| Newsgroups | gmane.comp.cms.opengroupware.discuss.general |
|---|---|
| Message-ID | <[email protected]> |
off topic a little, but I downloaded knoppix and og iso, but it doesn't work! Anyone help me out.!! Helge Hess wrote: > On Sep 24, 2004, at 17:10, John Helmuth wrote: > >> Either you want to dial a person that's shown on the Ogo screen (Dial >> Out), or you want to see the person's Ogo screen when that person >> calls you (Dial In). > > > Yup. There is other stuff like attaching call logs to a contact. > >> Dial Out appears simple: What the user wants is for his phone to dial >> the number he clicks on. It should be comparatively simple to do, if >> the CTI plugin is available, and there's a link between the logged in >> user and his phone. This should work fine with the web based >> interface, I would think, essentially entirely on the server (or >> servers.) > > > a) if the VoIP client supports some native URL scheme, it would be > best to > invoke that by the dial link, like: > sip://12881727112/ > don't know whether something like this exists. > > b) The dial out is a bit more complicated than just making the server > make a > connection. Keep in mind that you have three devices, the > browser/server, the > actual phone (or software) and the PBX. > Dial out need to make the PBX connect both source and target > phones. This is > supported by TeamCall, but I have no idea about Asterisk. > (you basically need two phone numbers, the target _and_ the source) > >> Dial In is complicated in the web interface, I think, as there would >> have to be a way to pop up a new window (or refresh the window he's >> looking at) showing the caller's information... how do you do that >> with a browser? Seems like some special client software would be >> necessary. > > > Yes, could be a small Java Applet which triggers the browser. Nothing > impossible and I suspect something like this should be already > available for Asterisk. > >> So, at the least, Asterisk integration should be a CTI plug in that >> uses whatever protocols Asterisk is using to to a 'dial out' on the >> logged in user's phone when they click on the dial button. > > > Yes, that would be a good starting point. So we need to have some > research on that Asterisk protocol to connect two phones. > >> I'm not sure how the dial-in should be done... how does the current >> Ogo CTI plugin handle this? > > > Dial-In is not supported. As you correctly analyzed this is not really > possible for a pure HTML interface. > > > BTW: if someone with Asterisk knowledge/experience wants to do that - > we could setup an asterisk.opengroupware.org server which hosts a > testing/integration environment for OGo developers. We would need to > find someone wanting to setup/admin Asterisk on an OGo dev machine. > > Greets, > Helge -- OpenGroupware.org Discussion [email protected] http://mail.opengroupware.org/mailman/listinfo/discuss