Re: OGo and asterisk

>> When a user edits, forwards, ... a voice message, then it should keep the
>> X-Asterisk headers intact.
> In Canada at least its considered very poor practice to forward voice mail to
> a third party as its a breach of privacy and business ethics. If however you
> mean forwarding the voicemail to yourself on a different number, phone or
> email address then asterisk already has this capability. For example my
> office number is A, my alternate number at the office is B, my cell number is
> C and my email address (dedicated for voice mail) is D.

I think forwarding voice mails within an organization is actually  
extremely common.

> I think what is needed is a brief discussion on the management of
> commercial/business voice mail, some standard practices or protocals and then
> a discussion on implementation.

What do you want to know?  I'm familiar with Cisco's AVID (sp?) and  
Nortel's CallPilot.  Cisco uses Exchange for voice mail and is  
proprietary from top to bottom, lock-stock-and-barrell,  despite all  
their noise about standards and openness.  Nortel's CallPilot, which  
has an absolutely enourmous install base [at least in the US], is more  
interesting.  CallPilot actually stores voice mail on the phonesystem  
and accesses the user's mailbox via..... IMAP!  I can point Evolution  
at CallPilot and see my messages;  the only drawback is that the  
actuall voice mail attachments are in a proprietary format (VBK) that  
requires a [free] player that only runs on Win32.  The outlook plugin  
used be most people uses a set of IMAP extension commands (X-*) to  
manipulate the voice mails in voice-mailish ways such as forwarding or  
ringing a phone and allowing the message to be played over the handset  
(useful if your PC doesn't have sound, etc...).  Other than the  
proprietary message format [which I've spent a fair amount of time  
trying to crack, with no luck so far] it is a very nice model.

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