Re: OGo and asterisk, SUMMARY

>> did I miss something, please add it to the list?
> One option that would be very helpful would be an option to tag a voicemail
> message and associate it with a particular task or project similar how
> contacts and tasks can be associated with a project.

If the voice mail is an e-mail attachment this is already possible;   
simply move the attachment into the documents of a project (already  
supported) and possibly create an object link.

> The reason for this is simple. In an engineering firm for example, all
> outbound and inbound calls are briefly summarized in your own personal
> journal. Very short statements giving time, date and brief summary. This
> journal may be electronic or paper. The reason for this is simple. Should a
> client pursue a dispute and elevate it to a level of legal challenge the only
> evidence accepted in court is your personal journal and of course any further
> supporting documentation in hard copy. In short your personal journal is your
> best legal defense and best friend when it comes to managing projects.
> Example daily log entry into my personal journal.

What it seems like to me is that this could be solved either with the  
journal -
http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=39
http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=370 - and/or -
http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=535 (making  
comments on documents).

I am more and more thinking, not because of just this but other things  
as well, that a general purpose journal application is what would be  
most generally useful.  Making entries with just owner, date stamp,  
and comment and allow entries to have object links to other entries.   
This would allow 'comments' on just about everything in one fell  
swoop;  it would also be easy to read/view/display via RSS or one of  
the <cough>standard</cough> BLOG APIs.

http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=235
http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=675
http://bugzilla.opengroupware.org/bugzilla/show_bug.cgi?id=1375

Add an enhancement to add permissions to journal entries an you could  
use it for lots of things;  users could use it as a simple means to  
publish information to other users.

Doesn't current versions of Outlook even support a journal?

I think it is very important to keep things general-purpose;  if  
people need very specific functionality OGo provides to means for  
users to construct front-ends to the general purpose functionality via  
an intranet or other means.

-- 
OpenGroupware.org Discussion [email protected]
http://mail.opengroupware.org/mailman/listinfo/discuss