Re: Evaluation

Dirk H Bartley <[email protected]> Tue, 12 May 2009 22:12:29 -0400
Newsgroups gmane.comp.cms.opengroupware.user
Message-ID <[email protected]>
On Tue, 2009-05-12 at 10:39 -0400, Adam Tauno Williams wrote:

I guess I should state my objective.  What I want is to get groupware to
manage calendars and contacts and Companies.  So that when an inside
salesperson enters a contact, that contact is then available in real
time to be utilized in a CRM manager that I would write.

> 
> You don't want ZideLook, you want ZideOne <http://www.zideone.com/>  You
> can download the beta for free [I believe].  Currently at Beta3, with
> Beta 4 next week [so I hear].  B3 works pretty well except for LARGE
> databases (>10,000 contacts).  B4 should improve that.
> 
> ZideLook is old and uses a special version of ZideStore to operate over
> some kind of property intensive DAVish interface.  ZideOne uses GroupDAV
> and a CalDAV/CardDAV subset if the server supports it.

OK, downloaded and installed and tested.  Zideone however is still
advertised as beta.

Which leads me back to my earier question.  I'm looking for any ideas of
tasks to prioritize to assist me in a sales pitch to sell OpenGroupware
usage to the company.  I do want to make this work, but I'm feeling like
my sales pitch is heading in a downward spiral after today.

I've spent company money now to evaluate zidelook, and judging from the
answer you've given zidelook is out, my money is gone .. .. and zideone
is the future.

My testing with zideone beta yielded 2 results which make proposing
using zideone impractical as it stands.
1. Connecting to enterprises where I had more than 3K enterprises, the
server's zidestore process went to 99 percent processor usage just from
connecting to zideone, steady until outlook was stopped.  Even after
zideone had all of the enterprises in view.  That was with just one
outlook connection and I want about a hundred.
2. Adding a Meeting to a calendar with zideone, outlook would complain
if I tried to turn notification on.

So I'm just looking for advice.  Where can I spend my energy and time
attempting an implementation of a user interface that is something my
users would be happy with.

I feel like there would be a great deal of difficulty convincing
management that users here to utilize any browser application as a
primary mail/groupware interface.  I am just thinking this after a very
difficult experience people here had being asked to use the browser
based interface with zimbra.  I'd have to rate zimbra's browser a
relatively user "pretty" interface.  That adventure, not proposed by me,
resulted many thousands of dollars spent to upgrade office.

Is the state of opengroupware that there is the browser interface and
individuals companies own programmed interfaces?

Is Zidelook completely out of the question and the money we spent is
gone?

Is zideone going to have the issues resolved and out of beta to a usable
state??  Should I concentrate on trying to resolve the issues I'm hvaing
with zideone because it is the future of opengroupware with outlook??  I
do have until December until my Zimbra licenses are up for renewal.

Dirk

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