RE: 'Error while storing the user information'

I am glad I am not the only one.

Anybody else?

-----Original Message-----
From: Ralph Brickley [mailto:[email protected]] 
Sent: Wednesday, March 16, 2005 7:08 PM
To: [email protected]
Subject: FW: 'Error while storing the user information'

I am having very similar problems. I began using MySQL Control Center,
which
I still like to use for the easier methods for editing the data directly
over other versions. 

However, the users that I set up before are inaccessible through MySQL
Administrator. For most of them, when I click to open the user info, I
get
the error:

Error while fetching user information. The user might have been deleted.

I get this error even when I try to make a new user in MySQL Admin.
After
entering the name and password, and schema privileges, and clicking
Apply
Changes, I either get an access violation error with a memory address
within
the administrator.exe or the error fetching user info.



-----Original Message-----
From: Lynn Eriksen [mailto:[email protected]] 
Sent: Wednesday, March 16, 2005 4:36 PM
To: [email protected]
Cc: Dwight Cook
Subject: 'Error while storing the user information'

I am getting the 'Error while storing the user information' when trying
to make changes to a user under the 'User Administration' tab in MySQL
Administrator. I am running the Administrator on Windows XP SP2, and the
MYSQL server is 4.1.10a running on Windows 2000. The MySQL tables are an
upgrade from 3.23. I have run the 4.0 upgrade commands to the tables
during the 4.0 time frame. 

 

I didn't encounter this problem until recently, as far back at MySQL
Admin 1.0.17/18 and MySQL 4.1.8 there was no problem. I read in another
thread that there may be a problem with the tables if they didn't have
the UTF-8 char set, so I went through and changed all the user and db
tables to user the UTF-8 char set. No luck. 

 

I would very much like to be able to provide you with error information.
I have tried look through the main log, and I have tried to turn on the
query log - but I cannot get error information. I have look at the
windows Application event log but nothing is recorded. I have looked in
the program folder but nothing is recorded.    Please advise the best
process for me to get you enough information. It is very frustrating to
only be able to report on that the Administrator reports 'Error while
storing the user information'. I would suggest that you consider
leveraging sometime of error reporting mechanism via web service if you
do not want to provide detailed error information to the end user.

 

 

Please see this bug as a reference for the information I would like to
be able to submit. 

 

http://bugs.mysql.com/bug.php?id=8909

 

 



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