Re: TOAD SQL Optimizer not working

Keith Wyatt <[email protected]>
Newsgroups gmane.comp.db.oracle.toad.free
Message-ID <898210.1337181324401682281.JavaMail.SYSTEM@alvqcfw02>
 Message from: Keith1999

This fault is not caused by Toad or any Quest related product.

I noticed that our network administrator had modified &quot;Symantec Backup Exec Desktop Agent&quot; to monitor the directory branch...
c:\Users\&lt;username&gt;\AppData\

which includes...
c:\Users\&lt;username&gt;\AppData\Roaming\Quest Software


I &#39;exited&#39; the Symantec Backup Agent and the optimizer went through without any problems.

I will exclude the following directory from the backup monitor...
C:\Users\keiwya\AppData\Roaming\Quest Software\Quest SQL Optimizer for Oracle

If that doesn&#39;t work then I&#39;ll just exclude the following (which is less desirable)
c:\Users\&lt;username&gt;\AppData\Roaming\Quest Software


Is there anyone from Quest that can give an official recommendation for this please?


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Historical Messages 


Author: Keith Wyatt
Date: Tue Dec 20 09:20:52 PST 2011
This fault is not caused by Toad or any Quest related product.

I noticed that our network administrator had modified &quot;Symantec Backup Exec Desktop Agent&quot; to monitor the directory branch...
c:\Users\&lt;username&gt;\AppData\

which includes...
c:\Users\&lt;username&gt;\AppData\Roaming\Quest Software


I &#39;exited&#39; the Symantec Backup Agent and the optimizer went through without any problems.

I will exclude the following directory from the backup monitor...
C:\Users\keiwya\AppData\Roaming\Quest Software\Quest SQL Optimizer for Oracle

If that doesn&#39;t work then I&#39;ll just exclude the following (which is less desirable)
c:\Users\&lt;username&gt;\AppData\Roaming\Quest Software


Is there anyone from Quest that can give an official recommendation for this please?

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Author: Keith Wyatt
Date: Tue Dec 20 08:42:52 PST 2011
I have updated/patched to the new version of SQL Optimizer v8.5.0

Successful install
Reboot
Retried query optimize with same error result

Download link for patch...
https://support.quest.com/Search/SearchDownloads.aspx?dsNav=Ns:P_DateLastModifiedSortable|101|-1|,N:268440217&amp;Dt=Quest%20SQL%20Optimizer%20for%20Oracle

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Author: Keith Wyatt
Date: Tue Dec 20 06:12:59 PST 2011
I&#39;ve used the SQL Optimizer before but today it simply refuses to work.&nbsp; I&#39;ve tried rebooting, etc. and have the same results.

Steps...
Within SQL Editor window highlight SQL code
Right click -&gt; Optimize -&gt; Optimize Current SQL
Database type = General (OLTP or mixed)
Search Depth = 1 (also tried 2) &lt;slider control&gt;
Hit OK Button

Optimizer opens within TOAD IDE.
Explain Plan completes
Work starts to optimize
Then after a few seconds it errors

Error window popup...
&quot;Failed to update scenario data file

Error adding SQL&quot;
Press OK to clear popup

Popup re-appears MANY MANY times
After all errors cleared no alternative SQL to choose from, only Original SQL present within optimizer tab/window


Additional info...
Toad Version: 10.6.1.3 (Toad for Oracle Xpert)
Used simple SQL and more complex SQL, same result

Does anyone know where this &quot;scenario data file&quot; is so I can check the file access rights, etc?

Many thanks

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