RE: New team member
"Madvig, Daniel B" <[email protected]>
| Newsgroups | gmane.comp.db.oracle.toad.free |
|---|---|
| Message-ID | <0D88F16B1EF9254983FA5FC17F1F12E318FB96E4@NWC-MSG-01.emp.ark.nwc.edu> |
Welcome, Donna! Our condolences to you, too. ;-) Couldn't you just package up all that content in a syringe and give us a poke in the arm like a flu shot (or maybe in the glutes?)? Dan Daniel B Madvig Campus Technologies <http://nwc.edu/> Northwestern College & Northwestern Media 3003 Snelling Ave. St. Paul, MN 55113 www.nwc.edu <http://maps.yahoo.com/py/maps.py?Pyt=Tmap&addr=3003+Snelling+Ave.&csz=S t.+Paul%2C+MN+55113&country=us> 651.631.5323 On the other hand, many of you say that you get a lot out of our Help system. And this does vary, according to demographics and country. We only have so many resources to go around, and we do have some legal obligations to continue to produce the older style docs. Is there a more effective way to release 'Content' and 'Knowledge' so that it helps people more? Are videos more accessible than linear Help system pages? Is it worth trying to unbury content out in AskToad, ToadWorld, the Yahoo Groups, the Quest Support/KnowledgeBase and so on, or are people in this age much more likely to seek stream of consciousness solutions which are more timely and relevant? Are there newer, more effective ways to develop and get you the Help you need, in a more efficient manner? What can the new media offer, and is there potential in giving users easier ways to provide more direct Content to the Toad Community?
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