RE: New team member

Most recently at Microsoft then a contract stint as a technical proposal editor at a Lucent subsidiary. Good to be back on a software team, and WHAT a team! ;)

-Donna

From: [email protected] [mailto:[email protected]] On Behalf Of Madvig, Daniel B
Sent: Monday, February 06, 2012 11:01 AM
To: [email protected]
Subject: RE: [toad] New team member


I can't find it in the FAQ; what frying pan did you jump out of?  ;-)

Daniel B Madvig
Campus Technologies

[cid:[email protected]]<http://nwc.edu/>

Northwestern College & Northwestern Media
3003 Snelling Ave.
St. Paul, MN 55113
www.nwc.edu<http://maps.yahoo.com/py/maps.py?Pyt=Tmap&addr=3003+Snelling+Ave.&csz=St.+Paul%2C+MN+55113&country=us>
651.631.5323









From: [email protected] [mailto:[email protected]] On Behalf Of Donna Buskirk
Sent: Thursday, February 02, 2012 12:19 PM
To: [email protected]
Subject: RE: [toad] New team member



Hi - Thanks for the welcomes!



It's cool to be creating content for a tool where the developers and users interact! (As Mark said, please let me know what instructions/demos you need most.)



I inherited some well-done content. I look forward to creating more (written, demos, maybe podcasts if they're helpful).



And I promise to get right to the point - I know you're busy!



(You're right - we'll have to get a new team photo but no promises - I'm not sure yet who here is camera-shy. As for the syringe knowledge-transfer idea, we'll see.)



Go Team!

Donna

Toad for Oracle Content Developer (and proud of it)




From: [email protected] [mailto:[email protected]] On Behalf Of Wim de Lange
Sent: Thursday, February 02, 2012 3:29 AM
To: [email protected]
Subject: Re: [toad] New team member



Pictures?
In the past several pictures of the team were on the forum, so those are now outdated.

Groetjes,
   Wim



2012/2/1 Madvig, Daniel B <[email protected]<mailto:[email protected]>>

Welcome, Donna!

Our condolences to you, too. ;-)

Couldn't you just package up all that content in a syringe and give us a poke in the arm like a flu shot (or maybe in the glutes?)?

Dan
Daniel B Madvig
Campus Technologies

[cid:[email protected]]<http://nwc.edu/>

Northwestern College & Northwestern Media
3003 Snelling Ave.
St. Paul, MN 55113
www.nwc.edu<http://maps.yahoo.com/py/maps.py?Pyt=Tmap&addr=3003+Snelling+Ave.&csz=St.+Paul%2C+MN+55113&country=us>
651.631.5323<tel:651.631.5323>








On the other hand, many of you say that you get a lot out of our Help system. And this does vary, according to demographics and country. We only have so many resources to go around, and we do have some legal obligations to continue to produce the older style docs.  Is there a more effective way to release 'Content' and 'Knowledge' so that it helps people more? Are videos more accessible than linear Help system pages? Is it worth trying to unbury content out in AskToad, ToadWorld, the Yahoo Groups, the Quest Support/KnowledgeBase and so on, or are people in this age much more likely to seek stream of consciousness solutions which are more timely and relevant? Are there newer, more effective ways to develop and get you the Help you need, in a more efficient manner? What can the new media offer, and is there potential in giving users easier ways to provide more direct Content to the Toad Community?