RE: Off Topic: TOAD becoming extinct in Australia

I wanted Toad, mgmt wanted justification of cost. We had Allround Automations PL/SQL.  I did "experiment" to see how much of my work could get done with just Toad over a two week period then went back to using AA PL/SQL and I documented all sorts of stuff about one verses the other, good and bad.  My IT mgmt is usually willing to seriously consider a new product if it out performs whatever is currently in use.

One night I accidentally dropped all the MLogs in our prod database by clicking some wrong keys in AA, which basically shut down the prod database.  Lots of angry phone calls, emails, and an even longer night resulted.  I quickly fixed everything and admitted my error.

Few days later I was asked by purse keeper to demo "that Toad thing you want". Once I got her past the "ribit"(turns out she did have sense of humor but was not about to let me know that at the time) and walked thru a few things she asked "would the database outage earlier in the have happened if I had been using Toad?".  I said I didn't think so which lead to more questions and demos and explanations. And always in plain language (she demanded no tech speak!) and analogies.  Two of the things that won extra points was the great support I'd gotten from Quest even though I was only trailing the software and the strength of the Toad community in teaching and sharing. I'm in a very small shop so good support is important to us.

The next day I had approval to get the software and wasted no time getting the order in.

DM Flad, Delaware Childrens Dept, State of Delaware

From: [email protected] [mailto:[email protected]] On Behalf Of Donna Buskirk
Sent: Thursday, October 18, 2012 15:12
To: [email protected]
Subject: RE: [toad] Off Topic: TOAD becoming extinct in Australia



Anyone want to share their justification/proof presentation on the list?
We can call it "Best Practices for Educating CFOs/CIOs on Toad's Real Value."
:)

-----Original Message-----
From: [email protected]<mailto:toad%40yahoogroups.com> [mailto:[email protected]<mailto:toad%40yahoogroups.com>] On Behalf Of Rich Jesse
Sent: October 18, 2012 12:51 PM
To: [email protected]<mailto:toad%40yahoogroups.com>
Subject: Re: [toad] Off Topic: TOAD becoming extinct in Australia

> I've worked for 3 of the major banking and investment companies in Australia
> now and they are all trying to remove TOAD from the workplace.

I like to put the costs (tangible or not) in terms that they can understand.
My Toad license costs 25% less than the service for the horrible PoS of a
Blackberry I was issued. So I gave 'em back my phone, went BYOD and saved
'em the costs. Not that I was in any danger of losing Toad, but...

Of course this situation is likely to be unique to me as I'm a DBA, I'm the
only DBA, I'm on-call 24x7x365, I was granted Special Dispensation for the
BYOD phone, and 95% of my cell minutes were talking to my (lovely) Wife
anyway. My point is that your Toad [groan, here it comes] ROI [hate that]
is going to vary between companies. Damagement wants proof, so prove it.
Make the case (I like using lots of pretty graphs and buzzwords) and present
it.

I know it sucks. It's like having to prove you're innocent instead of Them
having to prove your guilt, and that burns me.

I wonder if they've fixed the issue in S-Dev where saving grid results
caused a rerun of the query...

GL!

Rich -- [TeamT]

Disclaimer: Herman Melville had one righteous beard.

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