RE: Re: Unable to open/start new TOAD freeware version 11.6

Bert Scalzo <[email protected]> Wed, 24 Apr 2013 16:51:34 +0000
Newsgroups gmane.comp.db.oracle.toad.free
Message-ID <228D4BD15697E04CAF6CD482362F2ACE139BE2C3@ALVMBXW01.prod.quest.corp>
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What anti-virus are you using? Just for fun try turning off your anti-virus=
 program for 10 minutes to launch toad (not reinstall - just for launch) ..=
..

From: [email protected] [mailto:[email protected]] On Behalf Of socrh=
ouston
Sent: Wednesday, April 24, 2013 11:39 AM
To: [email protected]
Subject: [toad] Re: Unable to open/start new TOAD freeware version 11.6



I deleted the 11.6 Freeware AppData folder, then ran the install again, sel=
ecting the repair option. Saw the same behavior when I launched Toad.
Did see something interesting when I used Windows Explorer to search for To=
ad.exe (trying to be sure I didn't have random copies in other folders). Th=
e search found:
a bunch of AppHang_Toad.exe_<numbers&letters>, AppCrash_Toad.exe_<numbers&l=
etters> and Toad.exe.####.dmp files, in AppData folders with various date &=
 timestamps across the last couple of days. I attempted to open the most re=
cent dmp file in Notepad but certainly couldn't make sense of the gobbledeg=
ook - yeah, that's a technical term :)
Seems significant but not sure what to do with it.
Thoughts?
Candy
--- In [email protected]<mailto:toad%40yahoogroups.com>, "socrhouston" <=
chouston@...<mailto:chouston@...>> wrote:
>
> Hi Norm,
> Yes, you're correct - I have Toad 32-bit installed on 64-bit Windows 7 ma=
chine.
> Yep, it installed in C:\Program Files (x86). For context, that is the sam=
e folder where previous versions 11 and 11.5 were installed on this machine=
. (And past smooth success is part of what makes this current problem so ba=
ffling!)
> Thanks to you and Brad for your suggestions. I'll try deleting the existi=
ng appdata folder first, then try completely uninstalling and reinstalling =
in a different location.
> Will let you know!
> Candy
>
> --- In [email protected]<mailto:toad%40yahoogroups.com>, Norman Dunbar=
 <toad@> wrote:
> >
> > Hi Candy,
> >
> > I followed your instructions and downloaded and installed FreeToad 32
> > bit on my XP test box. (Ok, it's a VirtualBox VM!).
> >
> > When I double clicked, I too saw an hourglass cursor for a second, then
> > it reverted to normal, but then, Toad loaded ok.
> >
> > Seeing as how your attempt at creating a debug file also failed, I
> > assume that what you are seeing is Toad not starting at all.
> >
> > Do you have Toad 32 bit installed on a 64 bit machine? I assume so as
> > you said you installed 64 bit Toad.?
> >
> > If so, where did it install? There have been problems because Windows 6=
4
> > bit, puts 32 bit apps into something like 'c:\program files (x86)' - an=
d
> > the spaces/brackets cause no end of problems.
> >
> > Try a wipe and reinstall into something without those nasty path names.
> > Just in case.
> >
> > HTH
> >
> >
> > --
> > Cheers,
> > Norm. [TeamT]
> >
>


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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">What anti-virus are you using? Just for fun try turning off your anti-virus program for 10 minutes to launch toad (not reinstall &#8211; just for launch) &#8230;.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> [email protected] [mailto:[email protected]]
<b>On Behalf Of </b>socrhouston<br>
<b>Sent:</b> Wednesday, April 24, 2013 11:39 AM<br>
<b>To:</b> [email protected]<br>
<b>Subject:</b> [toad] Re: Unable to open/start new TOAD freeware version 11.6<o:p></o:p></span></p>
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<p style="margin-bottom:12.0pt">I deleted the 11.6 Freeware AppData folder, then ran the install again, selecting the repair option. Saw the same behavior when I launched Toad.<br>
Did see something interesting when I used Windows Explorer to search for Toad.exe (trying to be sure I didn't have random copies in other folders). The search found:<br>
a bunch of AppHang_Toad.exe_&lt;numbers&amp;letters&gt;, AppCrash_Toad.exe_&lt;numbers&amp;letters&gt; and Toad.exe.####.dmp files, in AppData folders with various date &amp; timestamps across the last couple of days. I attempted to open the most recent dmp file in Notepad but certainly
 couldn't make sense of the gobbledegook - yeah, that's a technical term :)<br>
Seems significant but not sure what to do with it.<br>
Thoughts?<br>
Candy<br>
--- In <a href="mailto:toad%40yahoogroups.com">[email protected]</a>, &quot;socrhouston&quot; &lt;<a href="mailto:chouston@...">chouston@...</a>&gt; wrote:<br>
&gt;<br>
&gt; Hi Norm,<br>
&gt; Yes, you're correct - I have Toad 32-bit installed on 64-bit Windows 7 machine.<br>
&gt; Yep, it installed in C:\Program Files (x86). For context, that is the same folder where previous versions 11 and 11.5 were installed on this machine. (And past smooth success is part of what makes this current problem so baffling!)<br>
&gt; Thanks to you and Brad for your suggestions. I'll try deleting the existing appdata folder first, then try completely uninstalling and reinstalling in a different location.<br>
&gt; Will let you know!<br>
&gt; Candy<br>
&gt; <br>
&gt; --- In <a href="mailto:toad%40yahoogroups.com">[email protected]</a>, Norman Dunbar &lt;toad@&gt; wrote:<br>
&gt; &gt;<br>
&gt; &gt; Hi Candy,<br>
&gt; &gt; <br>
&gt; &gt; I followed your instructions and downloaded and installed FreeToad 32 <br>
&gt; &gt; bit on my XP test box. (Ok, it's a VirtualBox VM!).<br>
&gt; &gt; <br>
&gt; &gt; When I double clicked, I too saw an hourglass cursor for a second, then <br>
&gt; &gt; it reverted to normal, but then, Toad loaded ok.<br>
&gt; &gt; <br>
&gt; &gt; Seeing as how your attempt at creating a debug file also failed, I <br>
&gt; &gt; assume that what you are seeing is Toad not starting at all.<br>
&gt; &gt; <br>
&gt; &gt; Do you have Toad 32 bit installed on a 64 bit machine? I assume so as <br>
&gt; &gt; you said you installed 64 bit Toad.?<br>
&gt; &gt; <br>
&gt; &gt; If so, where did it install? There have been problems because Windows 64 <br>
&gt; &gt; bit, puts 32 bit apps into something like 'c:\program files (x86)' - and <br>
&gt; &gt; the spaces/brackets cause no end of problems.<br>
&gt; &gt; <br>
&gt; &gt; Try a wipe and reinstall into something without those nasty path names. <br>
&gt; &gt; Just in case.<br>
&gt; &gt; <br>
&gt; &gt; HTH<br>
&gt; &gt; <br>
&gt; &gt; <br>
&gt; &gt; -- <br>
&gt; &gt; Cheers,<br>
&gt; &gt; Norm. [TeamT]<br>
&gt; &gt;<br>
&gt;<o:p></o:p></p>
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