Re: Re: Unable to open/start new TOAD freeware version 11.6

Alan Counihan <[email protected]> Wed, 24 Apr 2013 19:45:17 +0100
Newsgroups gmane.comp.db.oracle.toad.free
Message-ID <[email protected]>
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Check that it runs in safe mode?

This will prove if its some service that's running is or preventing it from=
 launching=20

Regards,
Alan

On 24 Apr 2013, at 19:37, "socrhouston" <[email protected]> wrote:

> Microsoft Forefront Client Security. Thanks for the idea, Bert. I did tur=
n the anti-virus/security completely off and then launched Toad again. It s=
till didn't run, and it created another AppCrash folder and .dmp file :(
>=20
> --- In [email protected], Bert Scalzo <bert.scalzo@...> wrote:
> >
> > What anti-virus are you using? Just for fun try turning off your anti-v=
irus program for 10 minutes to launch toad (not reinstall - just for launch=
) ....
> >=20
> > From: [email protected] [mailto:[email protected]] On Behalf Of s=
ocrhouston
> > Sent: Wednesday, April 24, 2013 11:39 AM
> > To: [email protected]
> > Subject: [toad] Re: Unable to open/start new TOAD freeware version 11.6
> >=20
> >=20
> >=20
> > I deleted the 11.6 Freeware AppData folder, then ran the install again,=
 selecting the repair option. Saw the same behavior when I launched Toad.
> > Did see something interesting when I used Windows Explorer to search fo=
r Toad.exe (trying to be sure I didn't have random copies in other folders)=
. The search found:
> > a bunch of AppHang_Toad.exe_<numbers&letters>, AppCrash_Toad.exe_<numbe=
rs&letters> and Toad.exe.####.dmp files, in AppData folders with various da=
te & timestamps across the last couple of days. I attempted to open the mos=
t recent dmp file in Notepad but certainly couldn't make sense of the gobbl=
edegook - yeah, that's a technical term :)
> > Seems significant but not sure what to do with it.
> > Thoughts?
> > Candy
> > --- In [email protected]<mailto:toad%40yahoogroups.com>, "socrhousto=
n" <chouston@<mailto:chouston@>> wrote:
> > >
> > > Hi Norm,
> > > Yes, you're correct - I have Toad 32-bit installed on 64-bit Windows =
7 machine.
> > > Yep, it installed in C:\Program Files (x86). For context, that is the=
 same folder where previous versions 11 and 11.5 were installed on this mac=
hine. (And past smooth success is part of what makes this current problem s=
o baffling!)
> > > Thanks to you and Brad for your suggestions. I'll try deleting the ex=
isting appdata folder first, then try completely uninstalling and reinstall=
ing in a different location.
> > > Will let you know!
> > > Candy
> > >
> > > --- In [email protected]<mailto:toad%40yahoogroups.com>, Norman Du=
nbar <toad@> wrote:
> > > >
> > > > Hi Candy,
> > > >
> > > > I followed your instructions and downloaded and installed FreeToad =
32
> > > > bit on my XP test box. (Ok, it's a VirtualBox VM!).
> > > >
> > > > When I double clicked, I too saw an hourglass cursor for a second, =
then
> > > > it reverted to normal, but then, Toad loaded ok.
> > > >
> > > > Seeing as how your attempt at creating a debug file also failed, I
> > > > assume that what you are seeing is Toad not starting at all.
> > > >
> > > > Do you have Toad 32 bit installed on a 64 bit machine? I assume so =
as
> > > > you said you installed 64 bit Toad.?
> > > >
> > > > If so, where did it install? There have been problems because Windo=
ws 64
> > > > bit, puts 32 bit apps into something like 'c:\program files (x86)' =
- and
> > > > the spaces/brackets cause no end of problems.
> > > >
> > > > Try a wipe and reinstall into something without those nasty path na=
mes.
> > > > Just in case.
> > > >
> > > > HTH
> > > >
> > > >
> > > > --
> > > > Cheers,
> > > > Norm. [TeamT]
> > > >
> > >
> >
>=20
>=20

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<div>Check that it runs in safe mode?</div><div><br></div><div>This will prove if its some service that's running is or preventing it from launching&nbsp;</div><div><br>Regards,<div>Alan</div></div><div><br>On 24 Apr 2013, at 19:37, "socrhouston" &lt;<a href="mailto:[email protected]">[email protected]</a>&gt; wrote:<br><br></div><blockquote type="cite"><div>














<span style="display:none">&nbsp;</span>



    <div id="ygrp-text">
      
      
      <p>Microsoft Forefront Client Security.  Thanks for the idea, Bert.  I did turn the anti-virus/security completely off and then launched Toad again.  It still didn't run, and it created another AppCrash folder and .dmp file :(<br>
<br>
--- In <a href="mailto:toad%40yahoogroups.com">[email protected]</a>, Bert Scalzo &lt;bert.scalzo@...&gt; wrote:<br>
&gt;<br>
&gt; What anti-virus are you using? Just for fun try turning off your anti-virus program for 10 minutes to launch toad (not reinstall - just for launch) ....<br>
&gt; <br>
&gt; From: <a href="mailto:toad%40yahoogroups.com">[email protected]</a> [mailto:<a href="mailto:toad%40yahoogroups.com">[email protected]</a>] On Behalf Of socrhouston<br>
&gt; Sent: Wednesday, April 24, 2013 11:39 AM<br>
&gt; To: <a href="mailto:toad%40yahoogroups.com">[email protected]</a><br>
&gt; Subject: [toad] Re: Unable to open/start new TOAD freeware version 11.6<br>
&gt; <br>
&gt; <br>
&gt; <br>
&gt; I deleted the 11.6 Freeware AppData folder, then ran the install again, selecting the repair option. Saw the same behavior when I launched Toad.<br>
&gt; Did see something interesting when I used Windows Explorer to search for Toad.exe (trying to be sure I didn't have random copies in other folders). The search found:<br>
&gt; a bunch of AppHang_Toad.exe_&lt;numbers&amp;letters&gt;, AppCrash_Toad.exe_&lt;numbers&amp;letters&gt; and Toad.exe.####.dmp files, in AppData folders with various date &amp; timestamps across the last couple of days. I attempted to open the most recent dmp file in Notepad but certainly couldn't make sense of the gobbledegook - yeah, that's a technical term :)<br>
&gt; Seems significant but not sure what to do with it.<br>
&gt; Thoughts?<br>
&gt; Candy<br>
&gt; --- In <a href="mailto:toad%40yahoogroups.com">[email protected]</a>&lt;mailto:toad%<a href="http://40yahoogroups.com">40yahoogroups.com</a>&gt;, "socrhouston" &lt;chouston@&lt;mailto:chouston@&gt;&gt; wrote:<br>
&gt; &gt;<br>
&gt; &gt; Hi Norm,<br>
&gt; &gt; Yes, you're correct - I have Toad 32-bit installed on 64-bit Windows 7 machine.<br>
&gt; &gt; Yep, it installed in C:\Program Files (x86). For context, that is the same folder where previous versions 11 and 11.5 were installed on this machine. (And past smooth success is part of what makes this current problem so baffling!)<br>
&gt; &gt; Thanks to you and Brad for your suggestions. I'll try deleting the existing appdata folder first, then try completely uninstalling and reinstalling in a different location.<br>
&gt; &gt; Will let you know!<br>
&gt; &gt; Candy<br>
&gt; &gt;<br>
&gt; &gt; --- In <a href="mailto:toad%40yahoogroups.com">[email protected]</a>&lt;mailto:toad%<a href="http://40yahoogroups.com">40yahoogroups.com</a>&gt;, Norman Dunbar &lt;toad@&gt; wrote:<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; Hi Candy,<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; I followed your instructions and downloaded and installed FreeToad 32<br>
&gt; &gt; &gt; bit on my XP test box. (Ok, it's a VirtualBox VM!).<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; When I double clicked, I too saw an hourglass cursor for a second, then<br>
&gt; &gt; &gt; it reverted to normal, but then, Toad loaded ok.<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; Seeing as how your attempt at creating a debug file also failed, I<br>
&gt; &gt; &gt; assume that what you are seeing is Toad not starting at all.<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; Do you have Toad 32 bit installed on a 64 bit machine? I assume so as<br>
&gt; &gt; &gt; you said you installed 64 bit Toad.?<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; If so, where did it install? There have been problems because Windows 64<br>
&gt; &gt; &gt; bit, puts 32 bit apps into something like 'c:\program files (x86)' - and<br>
&gt; &gt; &gt; the spaces/brackets cause no end of problems.<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; Try a wipe and reinstall into something without those nasty path names.<br>
&gt; &gt; &gt; Just in case.<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; HTH<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; --<br>
&gt; &gt; &gt; Cheers,<br>
&gt; &gt; &gt; Norm. [TeamT]<br>
&gt; &gt; &gt;<br>
&gt; &gt;<br>
&gt;<br>
<br>
</p>

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