RE: Re: Unable to open/start new TOAD freeware version 11.6

Bert Scalzo <[email protected]> Wed, 24 Apr 2013 19:13:05 +0000
Newsgroups gmane.comp.db.oracle.toad.free
Message-ID <228D4BD15697E04CAF6CD482362F2ACE139BE39A@ALVMBXW01.prod.quest.corp>
--_000_228D4BD15697E04CAF6CD482362F2ACE139BE39AALVMBXW01prodqu_
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

Thanks for trying. We've had some issues in the past with some AV programs =
- so was worth a shot. Sorry it did not help.

From: [email protected] [mailto:[email protected]] On Behalf Of socrh=
ouston
Sent: Wednesday, April 24, 2013 1:37 PM
To: [email protected]
Subject: [toad] Re: Unable to open/start new TOAD freeware version 11.6



Microsoft Forefront Client Security. Thanks for the idea, Bert. I did turn =
the anti-virus/security completely off and then launched Toad again. It sti=
ll didn't run, and it created another AppCrash folder and .dmp file :(

--- In [email protected]<mailto:toad%40yahoogroups.com>, Bert Scalzo <be=
rt.scalzo@...<mailto:bert.scalzo@...>> wrote:
>
> What anti-virus are you using? Just for fun try turning off your anti-vir=
us program for 10 minutes to launch toad (not reinstall - just for launch) =
....
>
> From: [email protected]<mailto:toad%40yahoogroups.com> [mailto:toad@ya=
hoogroups.com<mailto:toad%40yahoogroups.com>] On Behalf Of socrhouston
> Sent: Wednesday, April 24, 2013 11:39 AM
> To: [email protected]<mailto:toad%40yahoogroups.com>
> Subject: [toad] Re: Unable to open/start new TOAD freeware version 11.6
>
>
>
> I deleted the 11.6 Freeware AppData folder, then ran the install again, s=
electing the repair option. Saw the same behavior when I launched Toad.
> Did see something interesting when I used Windows Explorer to search for =
Toad.exe (trying to be sure I didn't have random copies in other folders). =
The search found:
> a bunch of AppHang_Toad.exe_<numbers&letters>, AppCrash_Toad.exe_<numbers=
&letters> and Toad.exe.####.dmp files, in AppData folders with various date=
 & timestamps across the last couple of days. I attempted to open the most =
recent dmp file in Notepad but certainly couldn't make sense of the gobbled=
egook - yeah, that's a technical term :)
> Seems significant but not sure what to do with it.
> Thoughts?
> Candy
> --- In [email protected]<mailto:toad%40yahoogroups.com><mailto:toad%40=
yahoogroups.com>, "socrhouston" <chouston@<mailto:chouston@>> wrote:
> >
> > Hi Norm,
> > Yes, you're correct - I have Toad 32-bit installed on 64-bit Windows 7 =
machine.
> > Yep, it installed in C:\Program Files (x86). For context, that is the s=
ame folder where previous versions 11 and 11.5 were installed on this machi=
ne. (And past smooth success is part of what makes this current problem so =
baffling!)
> > Thanks to you and Brad for your suggestions. I'll try deleting the exis=
ting appdata folder first, then try completely uninstalling and reinstallin=
g in a different location.
> > Will let you know!
> > Candy
> >
> > --- In [email protected]<mailto:toad%40yahoogroups.com><mailto:toad%=
40yahoogroups.com>, Norman Dunbar <toad@> wrote:
> > >
> > > Hi Candy,
> > >
> > > I followed your instructions and downloaded and installed FreeToad 32
> > > bit on my XP test box. (Ok, it's a VirtualBox VM!).
> > >
> > > When I double clicked, I too saw an hourglass cursor for a second, th=
en
> > > it reverted to normal, but then, Toad loaded ok.
> > >
> > > Seeing as how your attempt at creating a debug file also failed, I
> > > assume that what you are seeing is Toad not starting at all.
> > >
> > > Do you have Toad 32 bit installed on a 64 bit machine? I assume so as
> > > you said you installed 64 bit Toad.?
> > >
> > > If so, where did it install? There have been problems because Windows=
 64
> > > bit, puts 32 bit apps into something like 'c:\program files (x86)' - =
and
> > > the spaces/brackets cause no end of problems.
> > >
> > > Try a wipe and reinstall into something without those nasty path name=
s.
> > > Just in case.
> > >
> > > HTH
> > >
> > >
> > > --
> > > Cheers,
> > > Norm. [TeamT]
> > >
> >
>


--_000_228D4BD15697E04CAF6CD482362F2ACE139BE39AALVMBXW01prodqu_
Content-Type: text/html; charset=US-ASCII
Content-Transfer-Encoding: 7bit





<head>

<style type="text/css">
<!--

/* start of attachment style */
       .ygrp-photo-title{
         clear: both;
         font-size: smaller;
         height: 15px;
         overflow: hidden;
         text-align: center;
         width: 75px;
       }
       div.ygrp-photo{
         background-position: center;
         background-repeat: no-repeat;
         background-color: white;
         border: 1px solid black;
         height: 62px;
         width: 62px;
       }

       div.photo-title 
         a,
         div.photo-title a:active,
         div.photo-title a:hover,
         div.photo-title a:visited {
           text-decoration: none; 
       }

       div.attach-table div.attach-row {
         clear: both;
       }

       div.attach-table div.attach-row div {
         float: left;
         /* margin: 2px;*/
       }

       p {
         clear: both;
         padding: 15px 0 3px 0;
	 overflow: hidden;
       }

       div.ygrp-file {
         width: 30px;
         valign: middle;
       }
       div.attach-table div.attach-row div div a {
         text-decoration: none;
       }

       div.attach-table div.attach-row div div span {
         font-weight: normal;
       }

       div.ygrp-file-title {
         font-weight: bold;
       }
 /* end of attachment style */
        -->
        </style>
        </head>
<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
	{font-family:Wingdings;
	panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
	{font-family:Wingdings;
	panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
	{font-family:Calibri;
	panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
	{font-family:Tahoma;
	panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
	{font-family:Consolas;
	panose-1:2 11 6 9 2 2 4 3 2 4;}
@font-face
	{font-family:Verdana;
	panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
	{margin:0in;
	margin-bottom:.0001pt;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
	{mso-style-priority:99;
	color:blue;
	text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
	{mso-style-priority:99;
	color:purple;
	text-decoration:underline;}
p
	{mso-style-priority:99;
	mso-margin-top-alt:auto;
	margin-right:0in;
	mso-margin-bottom-alt:auto;
	margin-left:0in;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";}
code
	{mso-style-priority:99;
	font-family:"Courier New";}
pre
	{mso-style-priority:99;
	mso-style-link:"HTML Preformatted Char";
	margin:0in;
	margin-bottom:.0001pt;
	font-size:10.0pt;
	font-family:"Courier New";}
tt
	{mso-style-priority:99;
	font-family:"Courier New";}
span.cat
	{mso-style-name:cat;}
span.ct
	{mso-style-name:ct;}
span.HTMLPreformattedChar
	{mso-style-name:"HTML Preformatted Char";
	mso-style-priority:99;
	mso-style-link:"HTML Preformatted";
	font-family:Consolas;}
p.attach, li.attach, div.attach
	{mso-style-name:attach;
	mso-margin-top-alt:auto;
	margin-right:0in;
	mso-margin-bottom-alt:auto;
	margin-left:0in;
	font-size:9.0pt;
	font-family:"Arial","sans-serif";}
p.bold, li.bold, div.bold
	{mso-style-name:bold;
	mso-margin-top-alt:auto;
	margin-right:0in;
	mso-margin-bottom-alt:auto;
	margin-left:0in;
	font-size:10.0pt;
	font-family:"Arial","sans-serif";
	font-weight:bold;}
p.green, li.green, div.green
	{mso-style-name:green;
	mso-margin-top-alt:auto;
	margin-right:0in;
	mso-margin-bottom-alt:auto;
	margin-left:0in;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";
	color:#628C2A;}
p.replbq, li.replbq, div.replbq
	{mso-style-name:replbq;
	margin:3.0pt;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";}
p.ad, li.ad, div.ad
	{mso-style-name:ad;
	mso-margin-top-alt:auto;
	margin-right:0in;
	mso-margin-bottom-alt:auto;
	margin-left:0in;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";}
p.underline, li.underline, div.underline
	{mso-style-name:underline;
	mso-margin-top-alt:auto;
	margin-right:0in;
	mso-margin-bottom-alt:auto;
	margin-left:0in;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";}
span.yshortcuts
	{mso-style-name:yshortcuts;}
p.ad1, li.ad1, div.ad1
	{mso-style-name:ad1;
	mso-margin-top-alt:auto;
	margin-right:0in;
	mso-margin-bottom-alt:auto;
	margin-left:0in;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";}
p.ad2, li.ad2, div.ad2
	{mso-style-name:ad2;
	mso-margin-top-alt:auto;
	margin-right:0in;
	margin-bottom:7.5pt;
	margin-left:0in;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";}
p.underline1, li.underline1, div.underline1
	{mso-style-name:underline1;
	mso-margin-top-alt:auto;
	margin-right:0in;
	mso-margin-bottom-alt:auto;
	margin-left:0in;
	font-size:12.0pt;
	font-family:"Times New Roman","serif";
	text-decoration:underline;}
span.yshortcuts1
	{mso-style-name:yshortcuts1;
	font-family:"Verdana","sans-serif";
	font-weight:bold;}
span.yshortcuts2
	{mso-style-name:yshortcuts2;
	font-family:"Verdana","sans-serif";
	font-weight:normal;}
span.EmailStyle36
	{mso-style-type:personal-reply;
	font-family:"Calibri","sans-serif";
	color:#1F497D;}
.MsoChpDefault
	{mso-style-type:export-only;
	font-size:10.0pt;}
@page WordSection1
	{size:8.5in 11.0in;
	margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
	{page:WordSection1;}
/* List Definitions */
@list l0
	{mso-list-id:2008435140;
	mso-list-template-ids:2001399744;}
@list l0:level1
	{mso-level-number-format:bullet;
	mso-level-text:\F0B7;
	mso-level-tab-stop:.5in;
	mso-level-number-position:left;
	text-indent:-.25in;
	mso-ansi-font-size:10.0pt;
	font-family:Symbol;}
@list l0:level2
	{mso-level-number-format:bullet;
	mso-level-text:o;
	mso-level-tab-stop:1.0in;
	mso-level-number-position:left;
	text-indent:-.25in;
	mso-ansi-font-size:10.0pt;
	font-family:"Courier New";
	mso-bidi-font-family:"Times New Roman";}
@list l0:level3
	{mso-level-number-format:bullet;
	mso-level-text:\F0A7;
	mso-level-tab-stop:1.5in;
	mso-level-number-position:left;
	text-indent:-.25in;
	mso-ansi-font-size:10.0pt;
	font-family:Wingdings;}
@list l0:level4
	{mso-level-number-format:bullet;
	mso-level-text:\F0A7;
	mso-level-tab-stop:2.0in;
	mso-level-number-position:left;
	text-indent:-.25in;
	mso-ansi-font-size:10.0pt;
	font-family:Wingdings;}
@list l0:level5
	{mso-level-number-format:bullet;
	mso-level-text:\F0A7;
	mso-level-tab-stop:2.5in;
	mso-level-number-position:left;
	text-indent:-.25in;
	mso-ansi-font-size:10.0pt;
	font-family:Wingdings;}
@list l0:level6
	{mso-level-number-format:bullet;
	mso-level-text:\F0A7;
	mso-level-tab-stop:3.0in;
	mso-level-number-position:left;
	text-indent:-.25in;
	mso-ansi-font-size:10.0pt;
	font-family:Wingdings;}
@list l0:level7
	{mso-level-number-format:bullet;
	mso-level-text:\F0A7;
	mso-level-tab-stop:3.5in;
	mso-level-number-position:left;
	text-indent:-.25in;
	mso-ansi-font-size:10.0pt;
	font-family:Wingdings;}
@list l0:level8
	{mso-level-number-format:bullet;
	mso-level-text:\F0A7;
	mso-level-tab-stop:4.0in;
	mso-level-number-position:left;
	text-indent:-.25in;
	mso-ansi-font-size:10.0pt;
	font-family:Wingdings;}
@list l0:level9
	{mso-level-number-format:bullet;
	mso-level-text:\F0A7;
	mso-level-tab-stop:4.5in;
	mso-level-number-position:left;
	text-indent:-.25in;
	mso-ansi-font-size:10.0pt;
	font-family:Wingdings;}
ol
	{margin-bottom:0in;}
ul
	{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body bgcolor="white" lang="EN-US" link="blue" vlink="purple">





<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D">Thanks for trying. We&#8217;ve had some issues in the past with some AV programs &#8211; so was worth a shot. Sorry it did not help.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;;color:#1F497D"><o:p>&nbsp;</o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;">From:</span></b><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,&quot;sans-serif&quot;"> [email protected] [mailto:[email protected]]
<b>On Behalf Of </b>socrhouston<br>
<b>Sent:</b> Wednesday, April 24, 2013 1:37 PM<br>
<b>To:</b> [email protected]<br>
<b>Subject:</b> [toad] Re: Unable to open/start new TOAD freeware version 11.6<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">&nbsp; <o:p></o:p></p>
<div id="ygrp-mlmsg">
<div id="ygrp-msg">
<div id="ygrp-text">
<p style="margin-bottom:12.0pt">Microsoft Forefront Client Security. Thanks for the idea, Bert. I did turn the anti-virus/security completely off and then launched Toad again. It still didn't run, and it created another AppCrash folder and .dmp file :(<br>
<br>
--- In <a href="mailto:toad%40yahoogroups.com">[email protected]</a>, Bert Scalzo &lt;<a href="mailto:bert.scalzo@...">bert.scalzo@...</a>&gt; wrote:<br>
&gt;<br>
&gt; What anti-virus are you using? Just for fun try turning off your anti-virus program for 10 minutes to launch toad (not reinstall - just for launch) ....<br>
&gt; <br>
&gt; From: <a href="mailto:toad%40yahoogroups.com">[email protected]</a> [mailto:<a href="mailto:toad%40yahoogroups.com">[email protected]</a>] On Behalf Of socrhouston<br>
&gt; Sent: Wednesday, April 24, 2013 11:39 AM<br>
&gt; To: <a href="mailto:toad%40yahoogroups.com">[email protected]</a><br>
&gt; Subject: [toad] Re: Unable to open/start new TOAD freeware version 11.6<br>
&gt; <br>
&gt; <br>
&gt; <br>
&gt; I deleted the 11.6 Freeware AppData folder, then ran the install again, selecting the repair option. Saw the same behavior when I launched Toad.<br>
&gt; Did see something interesting when I used Windows Explorer to search for Toad.exe (trying to be sure I didn't have random copies in other folders). The search found:<br>
&gt; a bunch of AppHang_Toad.exe_&lt;numbers&amp;letters&gt;, AppCrash_Toad.exe_&lt;numbers&amp;letters&gt; and Toad.exe.####.dmp files, in AppData folders with various date &amp; timestamps across the last couple of days. I attempted to open the most recent dmp file in Notepad but certainly
 couldn't make sense of the gobbledegook - yeah, that's a technical term :)<br>
&gt; Seems significant but not sure what to do with it.<br>
&gt; Thoughts?<br>
&gt; Candy<br>
&gt; --- In <a href="mailto:toad%40yahoogroups.com">[email protected]</a>&lt;mailto:toad%40yahoogroups.com&gt;, &quot;socrhouston&quot; &lt;chouston@&lt;mailto:chouston@&gt;&gt; wrote:<br>
&gt; &gt;<br>
&gt; &gt; Hi Norm,<br>
&gt; &gt; Yes, you're correct - I have Toad 32-bit installed on 64-bit Windows 7 machine.<br>
&gt; &gt; Yep, it installed in C:\Program Files (x86). For context, that is the same folder where previous versions 11 and 11.5 were installed on this machine. (And past smooth success is part of what makes this current problem so baffling!)<br>
&gt; &gt; Thanks to you and Brad for your suggestions. I'll try deleting the existing appdata folder first, then try completely uninstalling and reinstalling in a different location.<br>
&gt; &gt; Will let you know!<br>
&gt; &gt; Candy<br>
&gt; &gt;<br>
&gt; &gt; --- In <a href="mailto:toad%40yahoogroups.com">[email protected]</a>&lt;mailto:toad%40yahoogroups.com&gt;, Norman Dunbar &lt;toad@&gt; wrote:<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; Hi Candy,<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; I followed your instructions and downloaded and installed FreeToad 32<br>
&gt; &gt; &gt; bit on my XP test box. (Ok, it's a VirtualBox VM!).<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; When I double clicked, I too saw an hourglass cursor for a second, then<br>
&gt; &gt; &gt; it reverted to normal, but then, Toad loaded ok.<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; Seeing as how your attempt at creating a debug file also failed, I<br>
&gt; &gt; &gt; assume that what you are seeing is Toad not starting at all.<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; Do you have Toad 32 bit installed on a 64 bit machine? I assume so as<br>
&gt; &gt; &gt; you said you installed 64 bit Toad.?<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; If so, where did it install? There have been problems because Windows 64<br>
&gt; &gt; &gt; bit, puts 32 bit apps into something like 'c:\program files (x86)' - and<br>
&gt; &gt; &gt; the spaces/brackets cause no end of problems.<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; Try a wipe and reinstall into something without those nasty path names.<br>
&gt; &gt; &gt; Just in case.<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; HTH<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt;<br>
&gt; &gt; &gt; --<br>
&gt; &gt; &gt; Cheers,<br>
&gt; &gt; &gt; Norm. [TeamT]<br>
&gt; &gt; &gt;<br>
&gt; &gt;<br>
&gt;<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="color:white"><o:p></o:p></span></p>
</div>
</div>




<!-- |**|begin egp html banner|**| -->

<br>

    
    
<br>

<!-- |**|end egp html banner|**| -->


<div width="1" style="color: white; clear: both;"/>__._,_.___</div>

<!-- Start Recommendations -->
<!-- End Recommendations -->



<!-- |**|begin egp html banner|**| -->

  <img src="http://geo.yahoo.com/serv?s=97476590/grpId=1103546/grpspId=1705115368/msgId=58505/stime=1366830787" width="1" height="1"> <br>

<!-- |**|end egp html banner|**| -->

    
<!-- |**|begin egp html banner|**| -->

<br>
      <div style="font-family: verdana; font-size: 77%; border-top: 1px solid #666; padding: 5px 0;" >
      Your email settings: Individual Email|Traditional <br>
      <a href="http://groups.yahoo.com/group/toad/join;_ylc=X3oDMTJmbHRiYWU2BF9TAzk3NDc2NTkwBGdycElkAzExMDM1NDYEZ3Jwc3BJZAMxNzA1MTE1MzY4BHNlYwNmdHIEc2xrA3N0bmdzBHN0aW1lAzEzNjY4MzA3ODc-">Change settings via the Web</a> (Yahoo! ID required) <br>
      Change settings via email: <a href="mailto:[email protected]?subject=Email Delivery: Digest">Switch delivery to Daily Digest</a> | <a href = "mailto:[email protected]?subject=Change Delivery Format: Fully Featured">Switch to Fully Featured</a> <br>
           <a href="http://groups.yahoo.com/group/toad;_ylc=X3oDMTJkYjJvdmZkBF9TAzk3NDc2NTkwBGdycElkAzExMDM1NDYEZ3Jwc3BJZAMxNzA1MTE1MzY4BHNlYwNmdHIEc2xrA2hwZgRzdGltZQMxMzY2ODMwNzg3">
        Visit Your Group 
      </a> |
      <a href="http://docs.yahoo.com/info/terms/">
        Yahoo! Groups Terms of Use
      </a> |
      <a href="mailto:[email protected]?subject=Unsubscribe">
       Unsubscribe 
      </a> 
 <br>
    </div>
  <br>

<!-- |**|end egp html banner|**| -->


<div style="color: white; clear: both;"/>__,_._,___</div>
</body>
</html>

--_000_228D4BD15697E04CAF6CD482362F2ACE139BE39AALVMBXW01prodqu_--