Re: [U2] Mysterious Error Message

I have rebuilt the checksums on the user and for the accounts in DMSECURITY.

This has been escalated to Rocket.

Thanks for all the help - I will post the solution when I get it.  This has put a REAL cramp in our making changes.

JRI

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Kevin King
Sent: Tuesday, November 26, 2013 5:04 PM
To: U2 Users List
Subject: Re: [U2] Mysterious Error Message

If I recall, the checksum itself is account specific. So if the checksum were being calculated for one account but accessing sb resources/processes from another, could that be triggering the checksum mismatch?

On Tuesday, November 26, 2013, Israel, John R. wrote:

> Kevin,
>
> This is a temporary situation for testing an unrelated issue.  When 
> THAT issues is resolved, I will go back to a single, common DMSECURITY.
>
> This is NOT the problem - PILOT and LIVE are both using the same 
> DMSECURITY file - PILOT has the problem, but LIVE does not.
>
> The problem is either a local file OR something in DMSECURITY that 
> itself is account specific.
>
>
> JRI
>
>
> -----Original Message-----
> From: [email protected] <javascript:;> [mailto:
> [email protected] <javascript:;>] On Behalf Of 
> Kevin King
> Sent: Tuesday, November 26, 2013 9:52 AM
> To: U2 Users List
> Subject: Re: [U2] Mysterious Error Message
>
> Is there a particular reason you can't share that DMSECURITY file 
> across all SB enabled accts?
>
> On Tuesday, November 26, 2013, Israel, John R. wrote:
>
> > Kevin,
> >
> > I did an ESEARCH on the DM file, looking for E115.  I did not find 
> > it in MM, but did find it in the following:
> > _SB.GENERAL.S
> > _SB.LOGIN
> > _SB.SYSMENU
> > _SB.USER.CHECK
> >
> > I did not find it in _MM, but this still looks like progress.
> >
> > I do not have access to SB source code, but at least this is 
> > something I can send back to Epicor, who can hopefully get with Rocket.
> >
> > JRI
> >
> >
> > -----Original Message-----
> > From: [email protected] [mailto:
> > [email protected]] On Behalf Of Kevin King
> > Sent: Tuesday, November 26, 2013 12:36 AM
> > To: U2 Users List
> > Subject: [U2] Mysterious Error Message
> >
> > John, look for [E115].  That's how the error will appear in the SB+ 
> > routines.  I'm guessing that the problem is that RB is connecting to 
> > SB through the install accounts but DMSECURITY is being referenced 
> > locally, hence the checksum mismatch.
> >
> > On Monday, November 25, 2013, Israel, John R. wrote:
> >
> > > Yes - the LOGIN paragraphs are the same.
> > >
> > > Yes - the iConnect agents are essentially the same (paths are 
> > > obviously
> > > different) and they are all enabled.  The last change I made to 
> > > iConnect was 3-4 weeks ago to map a new field and that worked (and 
> > > is still working in LIVE).
> > >
> > > I have done an ESEARCH on all the BP files I can think of in 
> > > Redback, iConnect & the Avanté account itself.  Even looking 
> > > through source codes and object code, I cannot find "RECORD CORRUPT"
> > > anywhere.  Maybe I missed something, maybe it is more cryptic than 
> > > I would expect, maybe something else.  Bottom line: I do not have 
> > > a clue what program is causing this, what "II" record it thinks is
> corrupt, etc.
> > >
> > > JRI
> > >
> > > -----Original Message-----
> > > From: [email protected] [mailto:
> > > [email protected]] On Behalf Of Cook, Amy
> > > Sent: Monday, November 25, 2013 1:17 PM
> > > To: U2 Users List
> > > Subject: Re: [U2] Mysterious Error Message
> > >
> > > Hi John,
> > > ok, so let's think this through...
> > > RedBack is using an iConnect agent to login through SB+ and 
> > > execute the screen.
> > > That message is an SB+ message.
> > >
> > > So...my first question would be - are the LOGIN paragraphs the 
> > > same between accounts where it's working and where it's not?
> > > The 2nd would be - is the iconnect Agent, as defined the Site 
> > > setup the same between sites? Is that agent enabled? (I'm assuming 
> > > the backend iConnect accounts are shared per realm?)
> > >
> > > -----Original Message-----
> > > From: [email protected] [mailto:
> > > [email protected]] On Behalf Of Israel, John R.
> > > Sent: Monday, November 25, 2013 8:46 AM
> > > To: U2 Users List
> > > Subject: [U2] Mysterious Error Message
> > >
> > > We use UniData/HPUX w/ SB and Redback.  We are running Epicor's 
> > > Avanté which uses iConnect.
> > > For arguments sake, I have 3 UniData accounts: TEST, PILOT & LIVE.
> > > I have 3 web sites (TEST, PILOT & LIVE) that connect as you would
> expect.
> > > 3-4 weeks ago, a change was made in Sales Order Entry in SB.  I 
> > > had to make a minor tweak for this to work via the web sites.  All 
> > > was good with all three web sites.
> > > Due to unrelated issues, our TEST account has a temporary 
> > > stand-alone copy of DMSECURITY.
> > >
> > > Other people on my t> > jr
> 3wVUS2_id41Fr2qpFtd40SmFfUOGTgQg3koRyq81LWkQzVKVKYuT
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> > > http://cp.mcafee.com/d/5fHCMUi3zqbbPX332b39KVJ6WarZQrFCzASzt5d-Waq
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