Re: Trac is down

Sean,
 I wasn't clear. What I meant was is there a list of open issues? In an
earlier email you wrote of linking your internal problem tickets with a
support issue. What I was asking was where is a list of current open issues
so I could "watch" ones of interest to me.

Gray

> -----Original Message-----
> From: [email protected] [mailto:moneydance-info-
> [email protected]] On Behalf Of Sean Reilly
> Sent: Monday, November 08, 2010 11:40 PM
> To: General discussion related to Moneydance
> Subject: Re: [moneydance] Trac is down
> 
> Hi Gray,
> 
> At this point there is no public URL to the entire support ticket
> system.  You can view the current open support issues on the forum at
> http://help.infinitekind.com (or moneydance.com/help), but when the
> tickets were public we had problems with too many duplicates and
> invalid tickets being submitted. Besides the fact that virtually every
> single ticket was labeled a "showstopper".  Now that the tickets are
> private and duplicates are being resolved, the system will actually be
> useful to us again.
> 
> Thanks,
> Sean
> 
> On Nov 8, 2010, at 7:47 PM, Gray Maddry wrote:
> 
> > Sean,
> >
> > What is the URL to the support tickets? Can you put this information
> on the
> > Moneydance support page?
> >
> > Gray Maddry
> 
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