Transition from maiing list to forum
Paul Wessel <[email protected]> Mon, 5 May 2014 18:36:05 -1000
| Newsgroups | gmane.comp.gis.gmt.user |
|---|---|
| Message-ID | <[email protected]> |
Dear GMT user- We presently have three avenues for you to interact with us and with other GMT users: 1. The [email protected] (which you are subscribed to) has for ~20 years been the only way to reach over a thousand subscribers with your GMT questions. It has been used to explore GMT solutions to problems, request new features, notify us of suspected bugs, inquire about data sets, and in general ask anything related to GMT installation, use, scripting, tricks, etc., etc. Only subscribers to gmt-help may post to the list. 2. The Issue tracker on gmt.soest.hawaii.edu. This system allows you to post either a bug report or a feature request. It is the preferred way of doing so as emails get lost but the tracker will keep track of the progress on a specific issue. It makes it much more likely that the developers will address a problem in a timely manner. An issue will remain open until a solution is found and tested. Only those registered on the web site may post. 3. The user forum on gmt.soest.hawaii.edu. Like the gmt-help list, you can post questions of all sorts. Again, only those registered on the site may post. Since it is essential to us developers that all bug reports and feature requests be submitted via the website tracking system (New Issue), and since you must register to do so, we have decided to eventually shut down the mailing list and direct all the traffic to the User Forum. The benefits are several: (1) Since you must register to post a bug you can also post on the forum, so no need for two separate accounts, (2) You can start a new thread or reply to an existing thread. Thus, you have better control over what sort of notifications you wish to get from the site. You can ask for daily digest, notification for every message (like you get from the email list), or just the ones you posted or indicate you care about. (3) You have access to all previous posts on any topic already organized for you (unlike a long email trail with inbox-clogging attachments). The forum allows you to better document your case. At the moment, some users post to the forum and some post to the gmt-help list, which causes a split of our services into two incompatible branches that only portions of the audience interact with. It makes our job of maintaining both of these systems and responding to you very cumbersome. Change is hard for many, so we will continue to maintain the gmt-help mailinglist until Sept 1, 2014. That gives users who have yet to register on our web site at gmt.soest.hawaii.edu about 4 months to accomplish this 1-minute task. No doubt some will be very upset and refuse to do so. However, those who feel it is beneficial to be part of the GMT community will sign up or have already done so. As of today, about 250 have registered on the site, and this is growing rapidly as new users discover GMT. After you register and login to the site, take a minute to examine your settings under the "My account" link near the top-right corner. In particular the Email Notifications selections control when the system will email you about new postings. You have to change this selection to receive mail for all events, similar to what our mailing list currently do by default. We will remind you again in August about the change, but the sooner you take action, the better. Sincerely, The GMT Team Mailing list for GMT discussions of all kinds. If you are not sure you have found a bug, discuss it here first. To formally report bugs or request features, please register and add New Issue on gmt.soest.hawaii.edu To unsubscribe, send the message "signoff gmt-help" to [email protected]