Re: STUN issues with Ekiga 4.0.1 and RENAVISIO ?

On 17/09/15 14:16, Samuel VISCAPI wrote:
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> Hi all,
>
> One of my colleague is having issues with his Ekiga setup.
>
> We are running the same version of Ekiga (4.0.1) on similar machines
> (Ubuntu 14.04 x86-64). The only difference is that he's using KDE,
> while I'm using Unity.
>
> We are on the same physical network, with ports range already opened
> for Ekiga.
>
> While I can dial in the SIP number of a RENAVISIO conference and reach
> the bridge without any problem (as I told you before in a previous
> e-mail), it just doesn't work on his side... He still get the same
> error message about Ekiga not being able to configure the network
> automatically...

Do you have this message too (on Unity machine)?

> Here is an excerpt of his logfile (ekiga -d 4), where one could see
> some STUN related errors:
>
> 2015/09/17 13:42:49.161	  0:02.608	StunDetect...a965e31700	STUN	No
> response to STUN server 217.10.68.152:3478
> 2015/09/17 13:42:49.161	  0:02.608	StunDetect...a965e31700	PWLib
> Closing channel, fd=45
> 2015/09/17 13:42:49.161	  0:02.608	StunDetect...a965e31700	PWLib
> Closing channel, fd=46
> 2015/09/17 13:42:49.161	  0:02.609	StunDetect...a965e31700	OPAL	STUN
> server "stun.ekiga.net" replies Blocked, external IP 127.0.0.1

The above two errors mean that on his machine there is surely a firewall 
which blocks packets to/from STUN server.  You could check this with 
wireshark for instance, look at STUN lines.  Are you sure there is no 
such firewall?

Cheers,
-- 
Eugen