How to enable instant messaging?

Robert Dixon via ekiga-list <[email protected]> Mon, 20 Aug 2018 14:55:19 -0400

Newsgroups	gmane.comp.gnome.apps.gnomemeeting
Message-ID	<[email protected]>

Newbie here.

I am unable to make instant messaging work.
The help file says to click on chat , and then connect.
But connect is grayed out.

The Tip says this only works if the protocol associated with the user permits it.
If this is the problem, how do I configure the necessary protocol?

Thanks!

Bob