Re: [GNC] User account

Derek

This is the first email I have had from you so for some reason the other one did not reach me (nor spam).

Thank you - I think you have identified what I have always had that I must have set up wrongly: the smallest unit is set to 1:
[cid:[email protected]]


I did not realise when I set it up quite what that parameter meant whereas now you mention it, it is obvious.

I will amend it.

Kind regards

Simon


On 1 Jul 2026, at 05:48, Derek Atkins <[email protected]> wrote:

Simon,

I asked these questions on Monday -- can you please answer them?

Can you show us the transaction in the A/P account?
Also, what do you have set up as the Commodity SCU in the A/P account and
in the expense account?
Something is clearly rounding the amount to .00, which implies somewhere
you have a commodity or account with a SCU of 1 instead of 1/100.

Thanks!

-derek

On Wed, July 1, 2026 6:24 am, Murugan Mariappan wrote:
> Simon
>
> Can you confirm that the default currency is GBP. Also can you check the
> Numbers, Date, Time in preferences and tell us what is the decimal places
> is showing and as well if the automatic decimal is enabled or not
>
>
>
>
> Saludos Cordiales
>
>
> Murugan
>
> ________________________________
> From: gnucash-user
> <[email protected]> on behalf of
> Simon Orebi Gann <[email protected]>
> Sent: 30 June 2026 04:02
> To: John Ralls <[email protected]>
> Cc: gnucash-user <[email protected]>; Derek Atkins
> <[email protected]>
> Subject: Re: [GNC] User account
>
> Everything is GBP
>
> Simon
>
> Sent from my tablet
>
> On 29 Jun 2026, at 20:01, John Ralls <[email protected]> wrote:
>
>  Is everything in the transaction in GBP or is another currency
> involved?
>
> Regards,
> John Ralls
>
>
> On Jun 29, 2026, at 18:45, Derek Atkins <[email protected]> wrote:
>
> Can you show us the transaction in the A/P account?
> Also, what do you have set up as the Commodity SCU in the A/P account and
> in the expense account?
> Something is clearly rounding the amount to .00, which implies somewhere
> you have a commodity or account with a SCU of 1 instead of 1/100.
>
> -derek
>
> On Mon, June 29, 2026 8:52 pm, Simon Orebi Gann wrote:
> John
>
> For family reasons I have been unable to attend to this until now.
>
> Ever since I have started to use gnucash, when I set up an invoice and
> post it - eg this test one:
> [cid:[email protected]]
>
>
> when I come to pay it the amount it defaults to using is always rounded,
> in this case 598.00.  I run my business exactly as my suppliers expect to
> be paid exactly ie to the penny.
>
> [cid:[email protected]]
>
>
> If I am directing this to the wrong person, please accept my apologies
> and
> if you can, let me know to whom I should send it.  I view it as a mild
> inconvenience which just rubs a little gloss off an otherwise incredible
> piece of software.
>
> Kind regards
>
> Simon
>
>
> On 5 Dec 2025, at 15:05, John Ralls <[email protected]> wrote:
>
> Simon,
>
> Please copy the list on all replies. You can use “Reply-all” in most
> mailers.
>
> If you’re getting rounded amounts when paying bills then you’ve got a
> sub-optimal way of doing something. Please invent an illustrative
> example.
>
> Regards,
> John Ralls
>
>
> On Dec 5, 2025, at 2:08 PM, Simon Orebi Gann <[email protected]>
> wrote:
>
> John
>
> Thank you for being so helpful.  Of course I hope that I find very few
> more bugs in what for the few years I have used it has been a rock solid
> program.
>
> The only thing I would have improved is to allow me to default to paying
> a bill exactly instead of finding the amount has been rounded and having
> to override it.
>
> Given the program has such a huge range of functionality, it is a
> trivial point and I am very impressed overall.  After working in
> technology for 35 years and counting, it’s one of the best pieces of
> software I have come across.
>
> Kind regards
>
> Simon
>
> On 4 Dec 2025, at 22:31, John Ralls <[email protected]> wrote:
>
> Simon,
>
> Please always use the mailing lists to contact the GnuCash development
> team unless you’re expressly invited to do otherwise.
>
> I’ve never had much luck with the search bubble in the title bar or the
> simple search tab. Here’s how I do it:
>
> Click search link in the title bar (not the button) and then the
> advanced tab. Click GnuCash in the first box and click one of the items
> and then command-click again in the status box so that nothing is
> selected. In Detailed Bug Information enter “invoice crash” (no quotes)
> in the comment field and select 5.13 in the Version box on the lower
> left. Click either search button.
>
> Regards,
> John Ralls
>
> On Dec 4, 2025, at 1:59 PM, Simon Orebi Gann <[email protected]>
> wrote:
>
> John
>
> Quick follow up.  I see that you seem to be the Apple silicon expert,
> so thank you for all that you do.
>
> Quick question: can you tell me a search string which would have helped
> me to find the bug report for this please?  I want to ensure that in
> future I only post if I find new bugs, and I struggled to find this bug
> report.
>
> Kind regards
>
> Simon
>
>
> On 4 Dec 2025, at 17:32, John Ralls <[email protected]> wrote:
>
> I’ve created an account on bugs.gnucash.org with this email address as
> the user id. The password is N7UYQ!URgB6j . Please log in and change it
> at your earliest convenience.
> The invoice crash has already been reported and fixed for GnuCash 5.14
> that will be released in a little over two weeks.
>
> Regards,
> John Ralls
>
>
> On Dec 3, 2025, at 14:53, Simon Orebi Gann <[email protected]>
> wrote:
>
> Please could I have an account to post details of a hard fault in gnu
> cash 5.13-2 running the Mac silicon version on a new MacBook Pro on
> the latest Mac OS.
>
> Whenever I try to pay an invoice, the program exits/crashes.  It must
> be an Apple version issue as the same data files work fine if I dig my
> old windows PC out of the museum and run it on there.
>
> I get this report:
>
>
> Gnucash quit unexpectedly.
>
> Click Reopen to open the application again. This report will be sent
> automatically to Apple.
>
> Comments
>
> Problem Details and System Configuration
>
> Translated Report (Full Report Below)
>
> Process:
>
> Path:
>
> Identifier:
>
> Version:
>
> Code Type:
>
> Role:
>
> Parent Process:
>
> Coalition:
>
> User ID:
>
> Gnucash [63611]
>
> /Applications/Gnucash.app/Contents/MacOS/Gnucash
>
> org. gnucash. Gnucash
>
> 5.13-2 (5.13-2)
>
> ARM-64 (Native)
>
> Foreground launchd 1]
>
> org. gnucash.Gnucash [11771]
>
> 501
>
> Date/Time:
>
> Launch Time:
>
> Hardware Model:
>
> OS Version:
>
> Release Type:
>
> 2025-12-03 22:44:38.8769 +0000
>
> 2025-12-03 22:42:47.7610 +0000
>
> Mac15,7 macoS
>
> 26.1 (25B78)
>
> User
>
> Crash Reporter Key: 376AA1C0-BAF9-133A-7CED-CC52BE87A0A1
>
> Incident Identifier: 54320D23-B4BB-4895-8EAA-A4FEDFA15DF4
>
> Sleep/Wake UUID:
>
> FC79FA0E-D0C7-4940-A456-C20C79C316BF
>
> Time Awake Since Boot: 180000 seconds
>
> Time Since Wake:
>
> 112634 seconds
>
> System Integrity Protection: enabled
>
> Triggered by Thread: 0, Dispatch Queue: com.apple.main-thread
>
> Exception Type:
>
> EXC_BAD_ACCESS (SIGSEGV)
>
> Exception Subtype: KERN_INVALID_ADDRESS at ØX00000000007730f0
>
> Exception Codes:
>
> 0X0000000000000001, 0x00000000007730f0
>
> Termination Reason: Namespace SIGNAL, Code 11, Segmentation fault: 11
>
> Terminating Process: exc handler [63611]
>
> VM Region Info: 0x7730f0 is not in any region. Bytes before following
> region: 4323774224
>
> REGION TYPE
>
> START - END
>
> I VSIZE] PRT/MAX SHRMOD REGION DETAIL
>
> UNUSED SPACE AT START
>
> IIIV
>
> _TEXT
>
> 1022ec000-10234c000
>
>
> Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
>
>
> libgtk-3.0.dylib
>
>
> libgnc-gnome.dylib
>
>
> libgobject-z.o.o.dylib
>
> 3
>
> libgobject-z.o.o.dylib
>
> 4
>
> libgobject-2.0.o.dylib
>
>
> -- RECURSION LEVEL 12
>
> 5
>
> libgtk-3.0.dylib
>
> 6
>
> libanc-qnome-utils.dylib
>
> | 384K] r-x/r-x SM=COW
> /Applications/Gnucash.app/Contents/MacOS/Gnucash
>
> øx103a7340c gtk_widget_show + 32
>
> 0x102b00288 gnc_payment_window_check_payment
>
> 0x10300C250 _9_closure.
>
> _invoke_va + 264
>
> 0x103023f5c signal_emit_valist_unlocked + 1168
>
> 0x1030246c4 9_signal_emit + 12
>
> Øx103a51d0c gtk_tree_view_set_model + 1168
>
> 0x102d7a5c8 qnc_tree view account destroy + 44
>
>
> Simon
>
> _______________________________________________
> gnucash-user mailing list
> [email protected]
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>
>
>
>
>
>
> _______________________________________________
> gnucash-user mailing list
> [email protected]<mailto:[email protected]>
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>
>
>
> --
>      Derek Atkins                 617-623-3745
>      [email protected]<mailto:[email protected]>
> www.ihtfp.com<http://www.ihtfp.com/>
>      Computer and Internet Security Consultant
>
> _______________________________________________
> gnucash-user mailing list
> [email protected]
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
> _______________________________________________
> gnucash-user mailing list
> [email protected]
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -----
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>


--
      Derek Atkins                 617-623-3745
      [email protected]             www.ihtfp.com<http://www.ihtfp.com>
      Computer and Internet Security Consultant

_______________________________________________
gnucash-user mailing list
[email protected]
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
-----
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.