Re: Nautilus slow/unresponding/crashing

António Fernandes via nautilus-list <[email protected]> Tue, 9 Oct 2018 15:54:49 +0100
Newsgroups gmane.comp.gnome.nautilus
Message-ID <CAJa6Smd-_ciuAFWLsTmPHtar7PdYFGXwX4iWhua2KS-_xmX2Fg@mail.gmail.com>
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Andrea Vai <[email protected]> escreveu no dia ter=C3=A7a, 9/10/2018 =C3=
=A0s 14:36:

> Hi,
> Il giorno mar, 09/10/2018 alle 13.30 +0100, Ant=C3=B3nio Fernandes ha
> scritto:
> > Also, if it crashes, getting a stacktrace from the crash would make
> > it possible to understand why it crashes. More instructions for
> > getting a stacktrace can me found here:
> > https://wiki.gnome.org/Community/GettingInTouch/Bugzilla/GettingTraces
> >
> > Also, sometimes this is caused by nautilus extensions. The
> > PyGIWarning suggests you have a nautilus pyhton extension installed.
> > It may be the source of the bug and uninstaling may provide a
> > solution.
>
> Many thanks! I tried to start nautilus without any extension and the
> problem disappeared. BTW, is there any support here (in the list)
> about (some) extensions, or is it demanded to the extension developer
> only?
>

The developers of a particular extension authors may or may not be
subscribed here, so it's best to report the issue directly to the them (or
their mailing list / issue tracker).

When in doubt where the problem is, feel free to email this list, maybe we
can help.


>
> Cheers,
> Andrea
>
> >
> > In any case, feel free to file a bug report at
> > https://gitlab.gnome.org/GNOME/nautilus/issues/new
> >
> > A ter=C3=A7a, 9/10/2018, 13:18, Hashem Nasarat via nautilus-list <
> > [email protected]> escreveu:
> > > Hi Andrea,
> > >
> > >
> > > You could start by making sure all instances of nautilus are
> > > killed (`pkill -f nautilus` a few times?)
> > > After that you could try and see if there are more useful debug
> > > messages by running:
> > > `G_MESSAGES_DEBUG=3Dall nautilus`
> > >
> > > and then reproducing the problem once more.
> > >
> > > On Tue, Oct 9, 2018 at 3:45 AM Andrea Vai <[email protected]>
> > > wrote:
> > > > Hi,
> > > >   from time to time (actually, very often in the last days, and
> > > > almost
> > > > always today) Nautilus hangs and does not respond, and sometimes
> > > > crashes, even when I try to do simple actions (open a folder in
> > > > a new
> > > > tab, copy a file, etc.).
> > > >
> > > > Now I can almost reproduce the problem: make a copy of a 2 MB
> > > > PDF file
> > > > in a folder containing less than 20 items takes more than 30
> > > > seconds.
> > > >
> > > > Sometimes, the action is not performed and Nautilus crashes.
> > > >
> > > > Terminal command "ls -l" in the affected directory runs fine.
> > > >
> > > > BTW, there are many "affected directories", not just one.
> > > >
> > > > dmesg shows nothing.
> > > >
> > > > Running nautilus in a terminal window (in a "crash" case) shows
> > > >
> > > > $ nautilus
> > > > sys:1: PyGIWarning: Nautilus was imported without specifying a
> > > > version
> > > > first. Use gi.require_version('Nautilus', '3.0') before import
> > > > to
> > > > ensure that the right version gets loaded.
> > > > Gdk-Message: 09:37:53.604: Lost connection to Wayland
> > > > compositor.
> > > >
> > > > Could anybody please help me to debug and solve it?
> > > >
> > > > Thank you very much,
> > > > Andrea
> > > >
> > > > Running Nautilus 3.28.1-stable in Fedora 28 desktop
> > > >
> > > > --
> > > > nautilus-list mailing list
> > > > [email protected]
> > > > https://mail.gnome.org/mailman/listinfo/nautilus-list
>
>

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<div dir=3D"ltr"><div class=3D"gmail_quote"><div dir=3D"ltr">Andrea Vai &lt=
;<a href=3D"mailto:[email protected]">[email protected]</a>&gt; escreve=
u no dia ter=C3=A7a, 9/10/2018 =C3=A0s 14:36:<br></div><blockquote class=3D=
"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding=
-left:1ex">Hi,<br>
Il giorno mar, 09/10/2018 alle 13.30 +0100, Ant=C3=B3nio Fernandes ha<br>
scritto:<br>
&gt; Also, if it crashes, getting a stacktrace from the crash would make<br=
>
&gt; it possible to understand why it crashes. More instructions for<br>
&gt; getting a stacktrace can me found here: <br>
&gt; <a href=3D"https://wiki.gnome.org/Community/GettingInTouch/Bugzilla/Ge=
ttingTraces" rel=3D"noreferrer" target=3D"_blank">https://wiki.gnome.org/Co=
mmunity/GettingInTouch/Bugzilla/GettingTraces</a><br>
&gt; <br>
&gt; Also, sometimes this is caused by nautilus extensions. The<br>
&gt; PyGIWarning suggests you have a nautilus pyhton extension installed.<b=
r>
&gt; It may be the source of the bug and uninstaling may provide a<br>
&gt; solution.<br>
<br>
Many thanks! I tried to start nautilus without any extension and the<br>
problem disappeared. BTW, is there any support here (in the list)<br>
about (some) extensions, or is it demanded to the extension developer<br>
only?<br></blockquote><div><br>The developers of a particular extension aut=
hors may or may not be subscribed here, so it&#39;s best to report the issu=
e directly to the them (or their mailing list / issue tracker).<br><br></di=
v><div>When in doubt where the problem is, feel free to email this list, ma=
ybe we can help.<br></div><div>=C2=A0</div><blockquote class=3D"gmail_quote=
" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<br>
Cheers,<br>
Andrea<br>
<br>
&gt; <br>
&gt; In any case, feel free to file a bug report at <br>
&gt; <a href=3D"https://gitlab.gnome.org/GNOME/nautilus/issues/new" rel=3D"=
noreferrer" target=3D"_blank">https://gitlab.gnome.org/GNOME/nautilus/issue=
s/new</a><br>
&gt; <br>
&gt; A ter=C3=A7a, 9/10/2018, 13:18, Hashem Nasarat via nautilus-list &lt;<=
br>
&gt; <a href=3D"mailto:[email protected]" target=3D"_blank">nautilus-=
[email protected]</a>&gt; escreveu:<br>
&gt; &gt; Hi Andrea,<br>
&gt; &gt; <br>
&gt; &gt; <br>
&gt; &gt; You could start by making sure all instances of nautilus are<br>
&gt; &gt; killed (`pkill -f nautilus` a few times?)<br>
&gt; &gt; After that you could try and see if there are more useful debug<b=
r>
&gt; &gt; messages by running:<br>
&gt; &gt; `G_MESSAGES_DEBUG=3Dall nautilus`<br>
&gt; &gt; <br>
&gt; &gt; and then reproducing the problem once more.<br>
&gt; &gt; <br>
&gt; &gt; On Tue, Oct 9, 2018 at 3:45 AM Andrea Vai &lt;<a href=3D"mailto:a=
[email protected]" target=3D"_blank">[email protected]</a>&gt;<br>
&gt; &gt; wrote:<br>
&gt; &gt; &gt; Hi,<br>
&gt; &gt; &gt;=C2=A0 =C2=A0from time to time (actually, very often in the l=
ast days, and<br>
&gt; &gt; &gt; almost<br>
&gt; &gt; &gt; always today) Nautilus hangs and does not respond, and somet=
imes<br>
&gt; &gt; &gt; crashes, even when I try to do simple actions (open a folder=
 in<br>
&gt; &gt; &gt; a new<br>
&gt; &gt; &gt; tab, copy a file, etc.).<br>
&gt; &gt; &gt; <br>
&gt; &gt; &gt; Now I can almost reproduce the problem: make a copy of a 2 M=
B<br>
&gt; &gt; &gt; PDF file<br>
&gt; &gt; &gt; in a folder containing less than 20 items takes more than 30=
<br>
&gt; &gt; &gt; seconds.<br>
&gt; &gt; &gt; <br>
&gt; &gt; &gt; Sometimes, the action is not performed and Nautilus crashes.=
<br>
&gt; &gt; &gt; <br>
&gt; &gt; &gt; Terminal command &quot;ls -l&quot; in the affected directory=
 runs fine.<br>
&gt; &gt; &gt; <br>
&gt; &gt; &gt; BTW, there are many &quot;affected directories&quot;, not ju=
st one.<br>
&gt; &gt; &gt; <br>
&gt; &gt; &gt; dmesg shows nothing.<br>
&gt; &gt; &gt; <br>
&gt; &gt; &gt; Running nautilus in a terminal window (in a &quot;crash&quot=
; case) shows<br>
&gt; &gt; &gt; <br>
&gt; &gt; &gt; $ nautilus<br>
&gt; &gt; &gt; sys:1: PyGIWarning: Nautilus was imported without specifying=
 a<br>
&gt; &gt; &gt; version<br>
&gt; &gt; &gt; first. Use gi.require_version(&#39;Nautilus&#39;, &#39;3.0&#=
39;) before import<br>
&gt; &gt; &gt; to<br>
&gt; &gt; &gt; ensure that the right version gets loaded.<br>
&gt; &gt; &gt; Gdk-Message: 09:37:53.604: Lost connection to Wayland<br>
&gt; &gt; &gt; compositor.<br>
&gt; &gt; &gt; <br>
&gt; &gt; &gt; Could anybody please help me to debug and solve it?<br>
&gt; &gt; &gt; <br>
&gt; &gt; &gt; Thank you very much,<br>
&gt; &gt; &gt; Andrea<br>
&gt; &gt; &gt; <br>
&gt; &gt; &gt; Running Nautilus 3.28.1-stable in Fedora 28 desktop<br>
&gt; &gt; &gt; <br>
&gt; &gt; &gt; -- <br>
&gt; &gt; &gt; nautilus-list mailing list<br>
&gt; &gt; &gt; <a href=3D"mailto:[email protected]" target=3D"_blank"=
>[email protected]</a><br>
&gt; &gt; &gt; <a href=3D"https://mail.gnome.org/mailman/listinfo/nautilus-=
list" rel=3D"noreferrer" target=3D"_blank">https://mail.gnome.org/mailman/l=
istinfo/nautilus-list</a><br>
<br>
</blockquote></div></div>

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