Re: Sound and playback #2

The dialogic runtime maintain's it's own thread(s) for processing audio 
completely independently of the application.  The server simply directs 
what files it will consume.  So this is a harder problem, because it 
would require tuning the behavior runtime environment.

Ambar Roy wrote:
>> Hypothetically speaking, what are some ways to
>> troubleshoot if you get soundplayback choppiness (text
>> to speech and wav file) with bayonne?
>>
>> Has anyone run into this problem?
> 
> We face this problem frequently with dialogic cards & some other ivr
> platform on windows os. The typical fix is to restart dialogic drivers and
> the problem is fixed.
> 
> Try to restart dialogic service and see if that solves the problem. If it
> does not then you may need to diagnose the following:
> 
> 1. wav files are of proper format.. Try and use 8 bit 11,000 hz mono wav or
> 4 bit 8000hz adpcm vox files..
> 2. the system is not under heavy io load - use top and see what all system
> resources are being used. Remember that on systems with hyperthreading, you
> should consider only 1 cpu for taking out real load.
> 3. Try to put the wav files in a ramdrive and see if that fixes the problem.
> 
> Regards,
> 
> Ambar Roy
> 
> 
> 
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