Re: Will support still be available via yahoo?

rma,

I'm not speaking for Mario. Just rehashing the information that is
already available on photools.com re support and the user community
forum. That was my reason for suggesting reading of the user forum policy.

In respect of release announcements, this cuurently seems to be
handled by the application itself having an internet update check
function.

-bp
--- In [email protected], "R Alford" <analytic1@c...> wrote:
> Thank you for speaking for Mario - however, because he is the
principle owner/developer/boss etc, unless you have his proxy, I would
appreciate his comments.
> 
> 
> I am glad to hear Mario will handle all support issues directly.  I
have never received an email announcing updates - perhaps there have
been none in the past several months.
> 
> rma
>   ----- Original Message ----- 
>   From: penmanb 
>   To: [email protected] 
>   Sent: Sunday, January 30, 2005 6:22 PM
>   Subject: [imatchuserforum] Re: Will support still be available via
yahoo?
> 
> 
> 
>   rma,
> 
>   official support was never offered via this yahoo group - it is a user
>   forum. Mario offers official support from photools.com and his
>   photools support email address and there has been no change to that.
> 
>   Mario has the email addresses of all registered IMatch users, so he
>   can use this list for announcements as required.
> 
>   I assume the new forum is like the old forum - join if you wish to
>   access the knowledge of some of the IMatch user base. Check the policy
>   of the user forum.........
> 
>   cheers, brendan
>   --- In [email protected], "R Alford"
<analytic1@c...> wrote:
>   > Mario - what are your plans for offering support?
>   > 
>   >  How are you going to announce emails to your customers?
>   > 
>   > Are you demanding customers join your little forum if they are to
>   get support?
>   > 
>   > rma
>   > 
>   > [Non-text portions of this message have been removed]
> 
> 
> 
> 
> 
>
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