Support request: Plustek OpticFilm 8100 - New Revision (ID 07b3:1824, Chip GL128)

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Dear SANE Developers,

I am writing to report a hardware revision of the *Plustek OpticFilm 8100*
that is not recognized by the genesys backend on my Ubuntu system (Kernel
6.17.0).
*Important Note:* I am not a programmer or a Linux expert. The technical
details and troubleshooting steps described below were gathered through an
extensive session with an AI assistant to investigate why my device wasn't
working.

*Device details:*

   - *Model:* Plustek OpticFilm 8100
   - *USB ID:* 07b3:1824
   - *Reported String (sane-find-scanner):* found possible USB scanner
   (vendor=0x07b3 [PLUSTEK INC], product=0x1824 [Film Scanner(A1D)],
   chip=GL128) at libusb:001:009

*What I have tried (based on AI guidance):*

   1. Removed ipp-usb and sane-airscan to avoid driverless conflicts.
   2. Added the USB ID 07b3:1824 manually to /etc/sane.d/genesys.conf.
   3. Created a custom udev rule for the ID 1824 to grant user permissions.
   4. Ran SANE_DEBUG_GENESYS=255 scanimage -L, which unfortunately produced
   no output/scanners.

Despite these attempts, scanimage -L and VueScan still fail to detect the
scanner, even though lsusb sees it perfectly.
Since this seems to be a newer revision (ID 1824 instead of the common
130c) using the *GL128 chip*, I am reaching out to see if support can be
added to the official backend.
I am available to provide logs or run specific commands if you can guide me
through the process with simple instructions.

Thank you for your patience and for your work on SANE.
Best regards,
--

ARCHITETTO
*ALESSANDRO COAN*

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<div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div><br clear=3D"all"><=
/div><div><div>Dear SANE Developers,</div><div><br></div><div>I am writing =
to report a hardware revision of the <strong>Plustek OpticFilm 8100</strong=
> that is not recognized by the <code dir=3D"ltr">genesys</code> backend on=
 my Ubuntu system (Kernel 6.17.0).</div><div><strong>Important Note:</stron=
g>
 I am not a programmer or a Linux expert. The technical details and=20
troubleshooting steps described below were gathered through an extensive
 session with an AI assistant to investigate why my device wasn&#39;t=20
working.</div><div><strong><br></strong></div><div><strong>Device details:<=
/strong></div><ul><li><span><strong>Model:</strong> Plustek OpticFilm 8100<=
/span></li><li><span><strong>USB ID:</strong> 07b3:1824</span></li><li><spa=
n><strong>Reported String (sane-find-scanner):</strong> <code dir=3D"ltr">f=
ound possible USB scanner (vendor=3D0x07b3 [PLUSTEK INC], product=3D0x1824 =
[Film Scanner(A1D)], chip=3DGL128) at libusb:001:009</code></span></li></ul=
><div><strong>What I have tried (based on AI guidance):</strong></div><ol><=
li><span>Removed <code dir=3D"ltr">ipp-usb</code> and <code dir=3D"ltr">san=
e-airscan</code> to avoid driverless conflicts.</span></li><li><span>Added =
the USB ID <code dir=3D"ltr">07b3:1824</code> manually to <code dir=3D"ltr"=
>/etc/sane.d/genesys.conf</code>.</span></li><li><span>Created a custom ude=
v rule for the ID <code dir=3D"ltr">1824</code> to grant user permissions.<=
/span></li><li><span>Ran <code dir=3D"ltr">SANE_DEBUG_GENESYS=3D255 scanima=
ge -L</code>, which unfortunately produced no output/scanners.</span></li><=
/ol><div>Despite these attempts, <code dir=3D"ltr">scanimage -L</code> and =
VueScan still fail to detect the scanner, even though <code dir=3D"ltr">lsu=
sb</code> sees it perfectly.</div><div>Since this seems to be a newer revis=
ion (ID 1824 instead of the common 130c) using the <strong>GL128 chip</stro=
ng>, I am reaching out to see if support can be added to the official backe=
nd.</div><div>I am available to provide logs or run specific commands if yo=
u can guide me through the process with simple instructions.</div><div><br>=
</div><div>Thank you for your patience and for your work on SANE.</div><div=
>Best regards,</div><div>--</div></div><div dir=3D"ltr" class=3D"gmail_sign=
ature" data-smartmail=3D"gmail_signature"><div dir=3D"ltr"><div dir=3D"ltr"=
><b><font color=3D"#000000"><br></font></b></div><font size=3D"1" face=3D"a=
rial, sans-serif">ARCHITETTO=C2=A0</font><div><font face=3D"arial, sans-ser=
if"><b>ALESSANDRO COAN</b></font></div><div><br></div></div></div></div>
</div>
</div>

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