Re: Is Pimlico Software still in business?

--- In [email protected], Larry Finch <finches@...> wrote:
>
> On Sat, Aug 28, 2010 at 9:40 AM, bigtowers20 <bigtowers@...> wrote:
> >
> >
> > --- In [email protected], Larry Finch <finches@> wrote:
> >>
> >> On Sat, Aug 28, 2010 at 8:07 AM, bigtowers20 <bigtowers@> wrote:
> >> > I purchased a registration code for Dbfix this past Friday. When I didn't receive anything from the author, after getting my Paypal receipt, I emailed tech support. Got no response. I emailed Pimlico Software again this morning and my email was bounced back. Was going to send them my email by fax, using the fax number published at their web site, but the number is no longer in service. I can't reach them through their web site, and their US mail address is fairly useless at this point.
> >> >
> >> > Is Pimlico Software still operating in some capacity, and issuing registration codes for purchased products, or are they gone for good?
> >>
> >> Pimlico Software is certainly still in business and is actively
> >> developing new products. Responses to registrations and support
> >> requests normally come within 24 hours. If you have not gotten a
> >> response it is possible your spam filter blocked the reply.
> >
> > No, that's not possible on my end. My account has no spam filter enabled. But Pimlico's email provider is definitely bouncing my inbound email. Here's the top of one message they bounced back to me:
> 
> That bounce message says that YOUR email address is being rejected as
> spam. You may want to contact Earthlink support about that.

That's correct, as I said above, *Pimlico's email provider* is bouncing my email back as spam. There's no reason for me to contact Earthlink, since it's *Pimlico's* email provider that has to fix something, or they can find another email provider. And if I contact Earthlink support, that's exactly what they're going to tell me. Either way, it's not my problem to fix.

> I forwarded your original post to swsupport@... and it
> did not bounce.

Thanks, I appreciate it.



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