Re: Vista install problem

Martin,

This is a Palm Desktop issue, not a Shadow issue. There was
compatibility issues between Vista and the Palm install tool when
Vista first came out. Make sure you upgrade to the compatible version
of Palm Desktop.

http://www.palm.com/us/support/windowsvista/

Hope this helps,

Dean

On Tue, Sep 2, 2008 at 9:53 AM, rmartin822 <[email protected]> wrote:
> I've just received a new computer with Vista.  I've tried to install
> Shadow Plan 4.3.1 and the installer tells me,
>
> "Catapult Install Expert could not detect a compatible Palm Desktop
> software configuration and will cancel installation."
>
> When I tried to install "by hand" I get a pop up that says,
>
> "No Desktop users exist."
>
> And, simultaneously, another pop up that says it can't
> find "Shadow.prc" (which was the file I just clicked on to get the
> message.)
>
> I've looked all over the website and this forum for a solution.  Can
> anyone help?
>
> Thank you.
>
>
>
>
> ------------------------------------
>
> Yahoo! Groups Links
>
>
>
>



-- 
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Dean Lawrence, CIO/Partner
Internet Data Technology
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