Re: Time for a Cleanup

I don't know all the answers but here is a description on how to do
different resets:
Howie
======================================================================
 FAQ: How to Reset Your Palm Handheld

All handhelds can be reset in several different ways:

Soft Reset

A soft reset tells your handheld to stop what it's doing and start
over again. All records and entries stored in your handheld are
retained with a soft reset. After a soft reset, the Welcome screen
appears, followed by the General Preferences screen.

Use the reset tip tool (see below), or the tip of an unfolded paper
clip (or similar object without a sharp tip), to gently press the
reset button inside the hole on the back panel of your handheld.

Reset Tip Tool: On most PalmOS handhelds, the stylus that comes with
your handheld has a reset tip inside. To use it, unscrew the barrel
from the stylus quill.

Double-Soft Reset

If your device doesn't seem to want to power up after a soft reset,
and you've checked the other obvious solutions (fresh batteries, power
button, contrast wheel, contrast button) you may want to try the
'Double-Soft Reset'. Simply perform a soft reset as directed above,
but press the reset button twice in quick succession.


Warm Reset

A warm reset bypasses any system extensions (such as HackMaster hacks,
OS patches, Alarm settings, etc) that are loaded on your handheld.
Sometimes a damaged third-party application will try to respond to a
reset but will fail and cause the handheld to 'hang'. Using a warm
reset, you can start the handheld, then delete the damaged application
before it has a chance to try to run again. After deleting the
application, follow with a soft reset to start up the handheld normally.

To perform a warm reset:

   1. Press and hold the upper half of the scroll button on your handheld.
   2. Using the reset tip tool (or a similar object without a sharp
tip), gently press the reset button inside the hole on the back panel
of your handheld.
   3. When the Palm Computing Platform logo appears on the screen,
release the scroll button. 



If you're not sure which application is damaged, you can use a tool
like ResetEmu in conjunction with a warm reset to help pinpoint the
offending application.

Hard Reset

With a hard reset, all records and entries stored in your handheld are
erased, except for the default or specimen databases predefined by the
manufacturer (but see Extended Hard Reset below). Formats Preferences
and other settings are restored to their factory default settings. You
can restore any data previously synchronized with your computer during
the next HotSync operation. If you're running OS 3.1 or earlier, and
you're not using a third-party backup utility like BackupBuddy, you
may need to reinstall your third-party applications.

Never perform a hard reset unless a soft or warm reset does not solve
your problem.

To perform a hard reset:

   1. Hold down the power button on the front panel of the handheld.
   2. While holding down the power button, use the reset tip tool (or
similar object without a sharp tip), to gently press the reset button
inside the hole on the back panel of your handheld.
   3. Release the reset button.
   4. When the logo screen appears on the screen, release the power
button.
   5. When the message appears on the handheld screen warning that you
are about to erase all the data stored on your handheld, press the
upper half of the scroll button on the front panel of the handheld to
complete the hard reset and display the Digitizer screen. 


Pressing any other button instead of the upper half of the scroll
button will perform a soft reset.

Extended Hard Reset

An Extended Hard Reset will completely erase your handheld, and will
also bypass the creation of some default databases.

This differs from a normal hard reset, which will automatically create
the databases for the built-in applications, and will insert some
specimen records into those databases: numbers for Accessories and
Technical Support will be created in your Address database, a
registration reminder will be created in your ToDo database, and
several helpful memos will be created in your Memo database.

In addition, a normal hard reset will also create a Network database
with some default Network profiles for your Network panel in Prefs,
and a file of several default MIDI alarm sounds will be created.

If you have the Notepad application, a normal hard reset ensures a
sample note will appear on your NotePad, and if you have the Mail
application, an email message from 'Mail Help' will be automatically
inserted in your handheld Inbox.

An Extended Hard Reset will ensure that all of these startup files are
not created.

If you decide to perform an Extended Hard Reset and install one or
more third-party applications that expect to see the built-in
databases present, you may encounter an error. For this reason, it's
suggested that after an Extended Hard Reset, you run each of the
built-in applications (Datebook, Address, ToDo, Memo, and if
installed, NotePad and Mail) at least once to ensure empty built-in
databases are created.

After an Extended Hard Reset, you will not be able to select alternate
alarm sounds for Datebook alarms, but the default alarm sound will
still be heard for appointments with alarms set.

To perform an Extended Hard Reset:

   1. Hold down the power button on the front panel of the handheld.
   2. While holding down the power button, use the reset tip tool (or
similar object without a sharp tip), to gently press the reset button
inside the hole on the back panel of your handheld.
   3. Release the reset button.
   4. When the logo screen appears on the screen, release the power
button.
   5. When the message appears on the handheld screen warning that you
are about to erase all the data stored on your handheld, press and
hold the upper half of the scroll button on the front panel of the
handheld.
   6. While still holding down the scroll button, press, in any order,
the Datebook button, the Address button, the ToDo button, and the
Note/Memo button.
   7. Release the scroll button, to to complete the hard reset and
display the Digitizer screen. 


Pressing some but not all the buttons while holding the scroll key
will result in a normal soft reset. Pressing no buttons while holding
the scroll key will result in a normal hard reset.


Zero Out Reset

On devices with non-volatile memory such as the Tungsten T5 and Treo
650, it's possible that a low level utility can still recover
information from the device memory even after a hard reset. To ensure
the device's memory is completely erased before you send it in for
repairs, sell it, or otherwise pass it on to others, you should
perform a Zero Out Reset.

The hardware procedure is complex but works for both Tungsten T5 and
Treo 650 and is documented here as 'Method Two': Resetting your device
(zero out reset)

The much simpler software procedure (Method One) only works for the
Tungsten T5: simply ensure that you have assigned a password to the
Tungsten T5 under Prefs, General, Security, and then do a Hard Reset
as desrcribed above. This will automatically format the memory (i.e.
perform a Zero Out Reset)

Users of the Treo 650 must use the Method Two (the hardware procedure)
if they want to perform a Zero Out Reset.

Secure Erase

On devices with hard disks such as the LifeDrive, you're provided two
options during a hard reset: Quick Erase and Secure Erase. As it's
possible that a third party can can still recover information from the
disk after a Quick Erase, you should perform a Secure Erase to ensure
the device's hard disk is completely erased before you send it in for
repairs, sell it, or otherwise pass it on to others.

A Quick Erase takes about five minutes, and a Secure Erase can take
twenty minutes. Note that if your handheld has a password assigned,
you are only provided the Secure Erase option.

   1. Slide the power switch to the right and hold it in that position.
   2. While holding the switch to the right, use the tip of the stylus
(or a similar object without a sharp tip) to gently press and release
the reset button on the bottom of your device.
   3. Wait for the reset screen to appear, and then release the power
switch.
   4. On the reset screen, press Up to perform a Quick Erase, or Down
to perform a Secure Erase.
   5. During the reset process, a status screen appears with the words
"Quick Erase" or "Secure Erase" and a progress bar, followed by
screens showing the palmOne, Palm Powered and LifeDrive logos.
   6. Then you will be prompted to tap the screen to align the
digitizer and select the language you want to use on your device. A
screen appears showing the palmOne logo and a progress bar.
   7. When the "Welcome: Setup your device" screen appears, the hard
reset is complete. Follow the onscreen instructions to set up your device.



FlashPro Reset

On machines that have FlashPro (a third-party enhancement that
provides user-access to free Flash memory) it is possible that moving
a corrupted application into Flash will prevent the unit from
responding to any of the three normal resets.

The makers of FlashPro have provided for an additional reset procedure
that will reformat your Flash memory.

Never perform a FlashPro reset unless a hard reset does not solve your
problem.

To do a FlashPro reset:

   1. Hold down the memo/note button on the front panel of the handheld.
   2. While holding down the memo/note button, use the reset tip tool
(or similar object without a sharp tip), to gently press the reset
button inside the hole on the back panel of your handheld.
   3. Release the reset button.
   4. When the logo screen appears on the screen, release the
memo/note button.
   5. When the 'FlashPro' message 'Hit the ToDo button to reformat
flash' appears on the handheld, press the ToDo button on the front
panel of the handheld to perform the reformat.



Applications and databases you stored in Flash will be removed, and
you will need to reinstall them.

JackFlash Reset

On machines that have JackFlash (a third-party enhancement that
provides user-access to free Flash memory) it is possible that moving
a corrupted application into Flash will prevent the unit from
responding to any of the three normal resets.

The makers of JackFlash have provided for an additional reset
procedure that will temporarily hide applications you have moved into
your Flash memory.

To do a JackFlash reset:

   1. Use the reset tip tool (or similar object without a sharp tip),
to gently press the reset button inside the hole on the back panel of
your handheld.
   2. Release the reset button.
   3. Immediately AFTER step 2, press and hold down the Memo button.
If you do this correctly, the Alarm will sound.
   4. Once the alarm sounds, release the Memo button. This should
allow the Palm handheld to reset correctly, but the contents of Flash
will not be visible until you run JackFlash or perform a hard reset.
   5. Run JackFlash and then move the items that were placed into
Flash back into RAM. 



This procedure does not remove any data from Flash; it hides the
contents of Flash from the handheld. You can still use JackFlash to
access any valuable data.

Debug Reset

Sometimes while upgrading the Palm OS, there will be a connection
interruption or other problem that will render your Palm completely
unusable, due to an incomplete operating system.

The debug reset will open up your serial port to allow an OS install
utility to write a replacement OS directly to Flash.

A debug reset should be done when OS upgrade instructions call for it.

To do a debug reset:

   1. Press and hold the lower half of the scroll button on your handheld.
   2. Using the reset tip tool (or a similar object without a sharp
tip), gently press the reset button inside the hole on the back panel
of your handheld.
   3. When the Palm Computing Platform logo appears on the screen,
release the scroll button. 



On some models (but not all) the debug mode will be indicated by a
flashing square in a corner of the screen.

Thanks to Be3G for information on Double-Soft Reset and for
information on Extended Hard Reset


--- In [email protected], "R & B Knoll" <rbrjknoll@...> wrote:
>
> Hi, all!
> 
> I'm looking for some help with a potential hard reset of my T3 and a 
> clearing of the 1 GB card at the same time. (The card's not even
half full, 
> but it does contain some of those annoying little program files that
cannot 
> seem to be deleted -- and I'm not sure what to touch and what to
leave.) 
> I've had many programs on and off the device and, thanks to
ZLauncher, quite 
> a few apps moved to the card. Everything is functioning fine; but
it's time 
> to get rid of the files that aren't needed -- and I can't always
tell which 
> ones those are. I also want to clear some device space, as I have a
fairly 
> large program I want to be able to reinstall. (I deleted it a few
weeks ago 
> as it didn't seem to have the space needed to run properly.)
> 
> Here's my plan; I'd appreciate it if somone could let me know if I'm
missing 
> anything.
> 
> 1. Perform a Hot Sync and back up the card to the pc.
> 2. Rename Palm Backup folder.
> 3. Delete everything on the card.
> 4. Hard reset Palm.
> 5. Sync again. This should give me back all my PIM info.
> 6. Start adding programs back onto the device/card, a few at a time.
(No 
> conflicts right now, but in case of problems with newer versions.)
> 
> I think I can just look into the backup folder to get back many
things and 
> to see what was there. I plan to download most programs to ensure I
have the 
> latest versions that work with a T3, but I see no reason not to just
reload 
> some things from backup -- ebooks, Thought Manager entries and that
type of 
> thing.
> 
> Is there an easy way to reload the ZLauncher preferences so I don't
have to 
> go back and recreate everything? How about HiLauncher? And Wordsmith
entries 
> should float back on the sync after I reinstall that program, correct?
> 
> I haven't had to do a hard reset in so long I'm afraid I've forgotten a 
> step!
> 
> Thanks to any who have taken the time to read this and can offer advice.
> 
> Bea
>






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